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Taxi Complaints/Comments

Image: Taxi You may lodge a “formal” or “informal” comment. Comments cannot be accepted anonymously. You must enter your name and the required information. Simply choose the option you prefer and proceed to answer the short form that follows.

Formal complaints will be forwarded for investigation and resolution.

  • Fill out all the required information. It is very important that you include the date and time of the problem, the name of the company, and the taxicab number, if you have one.
  • Taxicab numbers are on the outside of the cabs. They are also in large print on the information pack behind the driver's seat.
  • Persons who file formal comments will receive follow-up on the investigation results.

These are general in nature and will not be investigated.

  • Fill out all the required information. Enter your comment in the comment box.
  • Informal comments will be included in the data collected on taxicab service and used for statistical purposes. Public concerns may be forwarded to relevant taxicab companies.
  • You will not receive a follow-up on informal comments.

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