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CANCELLATIONS, REFUNDS OR TRANSFERS

Reservations in Park Shelters or Gates of Heaven may be made beginning in November of the year prior to your desired date.  Contact the Parks Administration Office for further details.


  • Cancellation requests must be submitted to the Parks Administration Office in writing to: 
    210 Martin Luther King, Jr. Blvd., #104, PO Box 2987, Madison, WI 53701-2987 or parks@cityofmadison.com
  • No refunds will be given for cancellations received 10 days or less before the event date (counting cancel notice date and event date).
  • 50% refunds will be given to cancellations received 27 to 11 days prior to the reservation date (counting cancel notice date and event date). 
  • Full refunds, minus a $25 (plus tax) administrative fee, are given for cancellation requests received at least 28 days prior to the event date. 
  • Changes to a reservation (date/time or location) received more than 28 days before the event date will have a $25 (plus tax) administrative service fee assessed.

 

Madison Parks, 210 Martin Luther King, Jr. Blvd, #104, PO Box 2987, Madison, WI 53701-2987  parks@cityofmadison.com