Mental Health Unit

Our Mission

The Madison Police Department Mental Health team is committed to providing a professional, compassionate and dedicated specialized police response to mental health consumers, families and partner agencies. We believe in the dignity of all people and strive for collaboration while improving outcomes for consumers, reducing demands on police resources, and improving safety for officers, consumers and the community.

Our Values

  • Problem solving: We believe in identifying the underlying issues creating police calls and reducing them.
  • Collaboration: We engage with partners from across the government, civil society, families and consumers to improve systems, relationships, and outcomes.
  • Diversion: We aim to reduce the involvement of criminal justice in mental health issues and the criminalization of mental illness.
  • Professional development: We seek increased knowledge and expertise within the unit and to share our knowledge and experience with the department at large.
Mental Health Unit Announcement
KOL 2018-Madison Police Department
Off the Square Club with Mental Health Unit officers

Testimonials

"The partnership between Journey Mental Health Center's Crisis Unit and Madison Police is invaluable. It has been inspiring to see a law enforcement agency so dedicated to understanding the individuals that come to their attention. The Madison Police Department, and more specifically the Mental Health Officer Team, has been willing to learn about mental health and non-physical crisis intervention. The work that the Madison Police Department in concert with Journey Mental Health Center's Crisis Team, provides the City of Madison's residents an opportunity to get mental health support in lieu of being incarcerated." -Hannah Flanagan, Director of Emergency Services for Journey Mental Health Center
"Our collaborative relationship with the Madison Police Department to provide intensive CIT training has demonstrated significant improvement in communication, ensuring officer and community safety and helping to connect those in crisis to mental health services." -Lindsay Wallace, Executive Director NAMI Dane County

April 22, 2019 10:52 AM

WEST COMMUNITY ACADEMY Come learn more about the Madison Police Department! PRICE? FREE with incentives to come! Snacks will be provided! WHO? Any adult over the age of 18 WHEN? Four Mondays: 4/22, 4/29, 5/6 and 5/13 from 5:30-7:00PM *Each Monday will be a new, in-depth topic … [read more]

March 20, 2019 2:22 PM

MSCR Meadowood Neighborhood Center Teams with Madison Police for Paper Drive Madison School & Community Recreation (MSCR) and the Madison Police Department are holding a paper drive for families who use the Meadowood Neighborhood Center Food Pantry. The pantry serves about 75 families in … [read more]

January 29, 2019 3:39 PM

The next CRASE Active Shooter lecture is scheduled for Thursday, February 7th from 6-8pm at our Training Center (5702 Femrite Drive, Madison). It is open to the public. No registration is required. To learn more about what this training is visit this link to our website: … [read more]

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Meet the Mental Health Officer Team

Contact Mental Health Unit