• We should be listening for understanding, but often fall into the trap of listening to respond. Come learn practical listening skills, including how to give good feedback as a listener, how to demonstrate you’re listening, and how to respond with a focus on providing clear validation.

    Upcoming Courses:
    04/17/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
  • This course is a hands on learning opportunity that teaches the basics of many popular Microsoft programs. Content of the course includes the following:

    • Overview of Microsoft window environment
    • Beginning Outlook & email skills
    • Outlook calendar
    • Beginning Word skills
    • Beginning PowerPoint skills
    Upcoming Courses:
    08/23/2018
    8:00 am - 4:00 pm
    Village on the Park
    2300 S. Park St, LL, Suite 102
  • The (PTPs) Perceptual Thinking Patterns play a significant role in how we process our thoughts and feelings, how we take action, how we communicate and how we see the world. The Perceptual Thinking Patterns workshop offers a useful framework for understanding more about us and those people we spend our days with. It helps you understand the dynamics and needs of people when we come together in a group. Objectives of the workshop include:

    • Develop understanding of the Perceptual Thinking Patterns
    • Gain insight and understanding into one's own pattern and the learning patterns of others in your work, community and family
    • Deepen relationships in your workplace, family and community through applying our understanding of the Perceptual Thinking Patterns

    Attendees must be present for both days.

    Upcoming Courses:
    11/08/2018 - 11/09/2018
    Occurs November 9th & 8th from 8:30 am - 4:00 pm
    Lussier Family Heritage Center
    3101 Lake Farm Rd
  • Learn how to plan and produce simple yet effective brochures or newsletters that inform, educate and stimulate your audiences to action. Find out how the right use of subheads and graphics can help you, while the wrong use will hurt you.

    Upcoming Courses:
    09/18/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • Day One of this seminar will help business writers improve their writing by:

    • Writing correctly: using correct grammar, punctuation and other writing mechanics.
    • Writing clearly: using and understanding active and passive voice, parallel structure, and different sentence patterns.
    • Writing concisely: using specific, concrete words and phrases.

    Day Two of this seminar will help business writers improve their writing by:

    • Writing correctly: using and understanding correct grammar, punctuation, and language.
    • Writing clearly: understanding purpose, audience and tone.
    • Writing completely: including all information for a complete message.
    Upcoming Courses:
    08/01/2018 - 08/08/2018
    Occurs August 1st & 8th from 1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • The City of Madison's budget process may seem to be unduly complicated and confusing, but it really isn't. If you have questions about how it all works, you can contact a budget analyst to explain the process and results to you.

    Upcoming Courses:
    04/18/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
  • This class provides supervisors with the tools they need to ensure compliance with the Fair Labor Standards Act, as well as information about the importance of position descriptions and the position study process. This course is intended for supervisors and managers. Following completion, attendees should be able to craft position descriptions for their staff and answer questions about how the position study process works.

    Upcoming Courses:
    12/05/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
  • What do you do when a member of the public says something racist, sexist, or classist? How do you react? Does this change when it is a one on one interaction, or in a public meeting? How about when it is a colleague or even a supervisor? The City of Madison has made racial equity and social justice a priority in everything it does, and yet many of us still struggle responding when confronted with comments targeting a particular group. Attend this course for skill building and practice around the following objectives:

    • Discuss practices related to framing and community building in addressing a variety of situations.
    • Learn what coded language is and how to recognize it.
    • Discuss the intersection between race and the perception of the role of government.
    • Review tools to use in response to both coded and overt stereotypical comments.
    • Plan how to respond to comments in different environments: emails, phone conversations, one on one interactions, and group settings.
    • Practice these skills in an authentic way in class.
    Upcoming Courses:
    05/01/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
    12/11/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • This session will provide a basic understanding of mental health, mental health disorders, and prevalent myths, as well as tips and best practices for customer service for individuals with mental illness. The course will provide guidelines for communicating with a person with mental illness and will allow for participant scenarios to be shared and discussed. Participants will walk away with not only new skills and practices under their belt, but also information and resources available related to mental health.

    Upcoming Courses:
    05/22/2018
    1:00 pm - 4:00 pm
    Metro Transit-Administration Building
    1245 E Washington Ave
  • This day long program will use quality improvement techniques to help participants assess the needs of your customers, identify the various inputs and outputs within their processes and develop ideas and methods to improve the delivery of their services. The afternoon will focus on practical application of the tools and techniques learned in the morning session.

    Upcoming Courses:
    05/15/2018
    9:00 am - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • This course on meeting skills focuses on how to plan and run effective meetings. The emphasis of the course is on reducing the number and frequency of non-value added meetings and making those meetings that are necessary tighter and more productive. The course addresses how leadership style interacts with meeting effectiveness. Participants will learn how to:

    • Determine when a meeting is necessary
    • Develop meeting objectives
    • Focus a meeting
    • Manage participants
    • Deal with stuck meetings
    • Deal with difficult participants
    • Close and follow-up meetings
    Upcoming Courses:
    09/06/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
  • Learn your own Emotional Intelligence IQ, its impact on how you interact with the world and how to best use your emotional intelligence to deal with other individuals and groups.

    Upcoming Courses:
    07/17/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • This course studies the stages of team development and provides tools to help teams focus on their goals, overcome barriers, develop consensus and deliver results. Leadership, facilitator and followership attributes will also be discussed.

    Upcoming Courses:
    08/29/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • This program will cover the legal requirements and best practices for employees handling confidential information-payroll clerks, administrative and front desk staff potentially have access to medical, financial and personal information that should be kept confidential. The program material will outline responsibilities and practices in handling various types of information and use case examples to reinforce the importance of maintaining confidentiality in daily work.

    Upcoming Courses:
    05/10/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
  • A health screening gives you a picture of your overall health. This free health screening is available to employees (and spouses) who are enrolled in the State of Wisconsin Group Health Insurance Program.

    At this event the following values will be measured:

    • Blood Pressure
    • Body Mass Index
    • Cholesterol: HDL, LDL, and Total
    • Triglycerides
    • Glucose

    Values measured can provide detection of potential health problems or can verify that your lifestyle is working for you. Screening information is kept confidential. Participants who complete a screening, assessment, and a wellness activity will qualify for $150 incentive.

    In order to register to attend you must create an online portal on the Staywell website. Our registration button will bring you to their page.
     

    Upcoming Courses:
    04/02/2018
    10:30 am - 3:30 pm
    Library-Central
    201 W. Mifflin St, 3rd Floor
  • This workshop is intended to provide managers & supervisors with the knowledge base needed to conduct investigations with a focus on the investigative interview.

    Upcoming Courses:
    05/10/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
    09/13/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • This training is for supervisors and managers interested in creating or updating position descriptions. The parts of the position description will be discussed in detail and participants will have the opportunity to create a PD based on a training scenario.

    Upcoming Courses:
    09/12/2018
    9:00 am - 11:00 am
    30 W Mifflin St.
    10th Floor
  • Everyone has biases and preferences that help us operate in the world. Implicit bias allows us to cognitively process complex information and assists us in many ways. How does that impact the way in which we see others and interact with people different from ourselves? How can we assure that we are honoring the brilliant complexity of our psychology and challenging where negative implicit biases may be taking root? Most importantly, how do we make change in ourselves and how can we challenge others to change when implicit bias may be stereotypical or negative? The course will cover the following objectives:

    • Define implicit bias and the cognitive functions that it stems from.
    • Learn skills to identify and impact their own implicit bias.
    • Recognize how their implicit biases are formed and shaped.
    • Learn basic communication tools for confronting bias.
    • Identify where participants have a role in their lives and in their work places to decrease stereotyped bias.
    Upcoming Courses:
    05/01/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
    12/11/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
  • This is a specially designed training for anyone who sits on an interview panel. This training specifically addresses:

    • The red flag process and procedure
    • How to create behavioral interview questions with benchmarks
    • Digging deeper in an interview including what types of follow-up questions are ok to ask
    • Best practices on evaluating candidates
    • Hiring for fit
    • Bias that you need to be aware of in the interview process
    Upcoming Courses:
    03/06/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
  • Learn the process by which an ordinance or resolution goes from an idea to a law. Ask questions about how Legistar handles the legislative process.

    Upcoming Courses:
    05/29/2018
    1:30 pm - 3:00 pm
    30 W Mifflin St.
    10th Floor
  • Participants will learn more about health and other inequities facing the LGBTQ+ community. Through this discussion and activities, participants will imagine ways to offer more LGBTQ+ inclusive services and work environments.

    Upcoming Courses:
    03/15/2018
    12:30 pm - 4:30 pm
    Library-Central
    201 W. Mifflin St, 3rd Floor
    06/12/2018
    12:30 pm - 4:30 pm
    Central Library
    201 W Mifflin St, 3rd Floor
    09/26/2018
    12:30 pm - 4:30 pm
    Central Library
    201 W. Mifflin St, 3rd Floor
    12/13/2018
    12:30 pm - 4:30 pm
    Central Library
    201 W. Mifflin St, 3rd Floor
  • A half-day interactive workshop for supervisors/managers on how to manage employee performance, starting before the employee is hired. This training will focus on the importance of position descriptions, providing constant coaching and feedback to employees, and what to do when an employee fails to meet expectations after all other avenues are exhausted. Supervisors and Managers will be walked through the Performance Management Flowchart and have the opportunity to put what is being learned into action!

    Upcoming Courses:
    05/16/2018
    8:30 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
    11/13/2018
    8:30 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
  • Learn the basics of spreadsheets in Excel 2016. Topics include formulas, display formatting, and workbooks.

    Employee co-pay: $25 per 90 minute training, $100 per full day training.

    8:00 am – 9:30 am Excel 2016 - Getting Started
    10:00 am – 11:30 am Excel 2016 - Functions & Formulas
    12:30 pm – 2:00 pm Excel 2016 - Formatting Spreadsheets
    2:30 pm – 4:00 pm Excel 2016 - Working with Workbooks
    Upcoming Courses:
    04/12/2018
    8:00 am - 4:00 pm
    Village on Park
    2300 S. Park St, LL, Suite 102
  • You should be familiar with Excel basics or attend Beginning Excel before attending this session.

    Learn intermediate skills in Excel 2016. Topics include charts and diagrams, lists, keyboard shortcuts and advanced formulas.

    Employee co-pay: $25 per 90 minute training, $100 per full day training.

    8:00 am – 9:30 am Excel 2016: Creating Charts
    10:00 am – 11:30 am Excel 2016: Lists & Tables
    12:30 pm – 2:00 pm Excel 2016: Tips & Shortcuts
    2:30 pm – 4:00 pm Excel 2016: More Functions & Formulas
    Upcoming Courses:
    05/17/2018
    8:00 am - 4:00 pm
    Village on the Park
    2300 S. Park St, LL, Suite 102
  • You should be familiar with Excel 2016 or attend Intermediate Excel before attending this session.

    Learn advanced skills in Excel 2016. Topics include task automation, pivot tables, data analysis, and power and statistical functions.

    Employee co-pay: $25 per 90 minute training, $100 per full day training.

    8:00 am – 9:30 am Excel 2016 - Automating Tasks with Macros
    10:00 am – 11:30 am Excel 2016 - Pivot Tables
    12:30 pm – 2:00 pm Excel 2016 - Data Analysis Tools
    2:30 pm – 4:00 pm Excel 2016 - Power Functions
    Upcoming Courses:
    07/26/2018
    8:00 am - 4:00 pm
    Village on Park
    2300 S. Park St, LL, Suite 102
  • Learn the basics of Word 2016. Topics include layout, formatting, templates, mail merge, table of contents and reviewing tools.

    Employee co-pay: $25 per 90 minute training, $100 per full day training.

    8:00 am – 9:30 am Word 2016 - Document Layout & Formatting
    10:00 am – 11:30 am Word 2016 - Templates & Styles
    12:30 pm – 2:00 pm Word 2016 - Mail Merge
    2:30 pm – 4:00 pm Word 2016 - Advanced Tools
    Upcoming Courses:
    03/22/2018
    8:00 am - 4:00 pm
    Village on Park
    2300 S. Park St, LL, Suite 102
  • Participants will learn to recognize that people don't work in the same ways and are not motivated by the same things, and therefore, individualize the ways in which people on the job are rewarded. You will learn how to motivate employees in each of the following areas: self-determination/responsibility, security/safety, belonging/affiliation, achievement/competence, recognition/identity, pleasure/enjoyment, purpose/meaning, growth/self-actualization.

    Upcoming Courses:
    04/10/2018
    9:00 am - 12:00 pm
    Police Training Center
    5702 Femrite Dr
  • Participants will take the MBTI psychometric instrument and learn how personal preferences impact gathering information, decision making, an communication. The MBTI will be completed prior to the session. Feedback and activities during the session will help participants understand how their personal type and respect for other different types will help create better individual and team interactions as well as outcomes.

    Upcoming Courses:
    03/27/2018
    1:00 pm - 3:00 pm
    30 W Mifflin St.
    10th Floor
  • Come and learn about what it means to be an employee of the City of Madison. We will learn more about how each of our work contributes to the overall success of our community. We will also learn more about city policies and procedures, employee programs, and city initiatives. We will also have a chance to get to know our fellow employees. This training is mandatory for new employees.

    Upcoming Courses:
    03/28/2018
    8:30 am - 4:00 pm
    Police Training Center
    5702 Femrite Dr
  • This course offers a detailed review of rules and cases in the areas of meetings, public records.

    Upcoming Courses:
    04/19/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
  • A critical skill in any government organization is understanding and appropriate use of power and influence. If we aren't careful, this can come at a high ethical cost. This course will cover the following objectives:

    • Define leadership, ethics and power and illustrate the link between these concepts.
    • Discuss the role that power plays in leadership within today's society.
    • Clarify preferred personal power style and be able to increase personal and social power through a broader understanding of power bases.
    • Analyze the limitations and challenges posed by the possibility of ethical leadership and be able to propose appropriate responses.
    • Critically think about and determine appropriate responses to ethical leadership dilemmas.
    Upcoming Courses:
    06/28/2018
    9:00 am - 12:00 pm
    30 W. Mifflin St.
    10th Floor
  • The City of Madison, along with the Wisconsin Chapter of the American Public Works Association (APWA), introduces Ethics and Professional Conduct Training. This 2-hour training session was developed to meet the State of Wisconsin Professional Engineer Continuing Education Ethics and Professional Conduct requirements. Dates determined mid-year.

    Upcoming Courses:
    03/01/2018
    10:00 am - 12:00 pm
    Library-Central
    201 W Mifflin St, 3rd Floor
  • Harassment in the workplace can be a form of illegal employment discrimination. This workshop is designed to provide employees with a greater understanding of the City's APM 3-5 and the legal and social implications of discrimination in the form of sexual, gender, racial or disability-based harassment in the workplace. Emphasis will be placed on increasing sensitivity to what constitutes a problem and why an immediate, constructive response is important. Discussion will also focus on exploring good management practices and policies requiring the maintenance of an environment that is free of discriminatory harassment.

    Upcoming Courses:
    04/24/2018
    1:00 pm - 3:00 pm
    City-County Building
    Room 103 A
  • Harassment in the workplace can be a form of illegal employment discrimination. This workshop is designed to provide employees with a greater understanding of the City's APM 3-5 and the legal and social implications of discrimination in the form of sexual, gender, racial or disability-based harassment in the workplace. Emphasis will be placed on increasing sensitivity to what constitutes a problem and why an immediate, constructive response is important. Discussion will also focus on exploring good management practices and policies requiring the maintenance of an environment that is free of discriminatory harassment.

    Upcoming Courses:
    03/29/2018
    1:00 pm - 3:00 pm
    City-County Building
    Rm 103 A
    04/12/2018
    10:00 am - 12:00 pm
    City-County Building
    Room 103 A
    05/08/2018
    1:00 pm - 3:00 pm
    City-County Building
    Room 103 A
    06/05/2018
    1:00 pm - 3:00 pm
    City-County Building
    Room 103 A
    07/18/2018
    10:00 am - 12:00 pm
    City-County Building
    Room 103 A
    08/09/2018
    10:00 am - 12:00 pm
    City-County Building
    Room 103 A
    09/20/2018
    10:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
    10/17/2018
    1:00 pm - 3:00 pm
    City-County Building
    Room 103 A
    11/01/2018
    1:00 pm - 3:00 pm
    City-Building
    Room 103 A
    12/06/2018
    10:00 am - 12:00 pm
    City-County Building
    Room 103 A
  • This workshop is designed for new employees and provides the employee with a greater understanding of the City's APM 3-5 policy. It also outlines the legal & social implications of discrimination.

    Upcoming Courses:
    06/06/2018
    1:00 pm - 3:00 pm
    City-County Building
    Room 103 A
    12/20/2018
    1:00 pm - 3:00 pm
    City-County Building
    Room 103 A
  • Managing schedules and resources, and ensuring high quality outputs are the essentials of effective project management. Learn how to plan for each, control each and walk away with your dignity intact. Using case studies, participant selected projects, and discussions we will learn to effectively plan, sequence, control, and evaluate project success using a variety of tools and techniques.

    Upcoming Courses:
    05/23/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • Preparing and presenting information to groups can be challenging and stressful. This course will train you in the art of developing and delivering presentation information including:

    • Understanding your audience
    • Preparing written materials and visuals
    • Focusing in on the key message
    • The importance of framing
    • Managing anxiety and delivering with confidence
    Upcoming Courses:
    04/03/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • This program will help you understand basic Quality & Process Improvement tools. Participants will analyze one of their own work processes and apply specific tools that help assess process inputs and outputs, create flowcharts, analyze cause and effect and ultimately change process to more effective address unit and customer improvement needs.

    Upcoming Courses:
    05/23/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
  • Imagine a Madison where everyone has access to opportunity and the ability to shape the future of our City, regardless of race, income, gender, or other group status. The City has committed to this vision through the Racial Equity and Social Justice Initiative (RESJI).

    In RESJI 1, Participants will engage in a highly interactive program to discuss the need to establish racial equity and social justice as core principles in the City of Madison.

    Participants will be provided with foundational information necessary to understand concepts of racial equity and social justice, including implicit and explicit bias, micro-aggressions, different levels of bias, and steps we can all take to make the City of Madison a place where people from all backgrounds can contribute and thrive.

    This course lays the groundwork for RESJI 2: Applying Racial Equity & Social Justice.

    Upcoming Courses:
    06/07/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
    07/24/2018
    1:00 pm - 4:00 pm
    Water Utility
    119 E Olin Ave
    09/13/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
    10/23/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • You must attend RESJI 1: What are Racial Equity & Social Justice? before attending this session.

    Imagine a Madison where everyone has access to opportunity and the ability to shape the future of our City, regardless of race, income, gender, or other group status. The City has committed to this vision through the Racial Equity and Social Justice Initiative (RESJI).

    Now that participants have a foundation in the key concepts of racial equity and social justice, RESJI 2 provides participants with the tools to integrate these concepts into their daily work. Several tools and techniques are shared and practiced, including a racial equity impact analysis, organization assessment, and development of strategies and work plans. This session is highly interactive and will give participants concrete tools to take back to their department.

    This course lays the groundwork for RESJI 3: Transformative Leadership and Communication.

    Upcoming Courses:
    06/21/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
    08/07/2018
    1:00 pm - 4:00 pm
    Water Utility
    119 E. Olin Ave
    09/27/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
    11/06/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • You must attend RESJI 2: Applying Racial Equity & Social Justice before attending this session.

    Imagine a Madison where everyone has access to opportunity and the ability to shape the future of our City, regardless of race, income, gender, or other group status. The City has committed to this vision through the Racial Equity and Social Justice Initiative (RESJI).

    In RESJI 3, you will learn about transformative leadership, communicating about race and equity, and effective use of racial equity tools. This is an interactive session where you will be able to explore your own experiences and develop strategies for personally and professionally advancing racial equity.

    Upcoming Courses:
    07/12/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
    08/21/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
    10/11/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
    11/27/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • This is an introductory Spanish course that emphasizes the development of basic communicative skills through practice in listening and speaking. Reading and writing will also be introduced. The course also stressed vocabulary to enhance participants' ability to speak in Spanish. The curriculum of this course will be based on a selection of various general, grammatical topics. Such as: greetings, basic expressions, numbers, alphabet, telling time, the family, shopping, dates, holidays, weather, months, foods, drinks, traveling, emotions, etc.

    In order to receive the full benefits of this course it is important to be committed to attend the majority of sessions.

    This course lays the groundwork for Spanish 2.

    Upcoming Courses:
    03/06/2018 - 05/01/2018
    This class occurs every Tuesday from March 6 - May 1, 4:30 pm - 6:30 pm
    30 W Mifflin St.
    10th Floor
  • Participants will assess their own internal strengths and understand how building on these strengths will help improve their work and personal lives.

    Upcoming Courses:
    09/20/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • This program teaches the framework that the City utilizes when looking at energy conservation, environmental initiatives and sustainable development. Participants will learn the four system conditions of The Natural Step framework and how to apply the framework to improving how we interact with the environment and our citizens. The program fosters developing awareness, gathering benchmarks, creating a compelling vision and deploying actions that will lead to sustainable development. The session is hands-on and requires the participant to apply the framework to real life problems and issues that they are currently facing.

    Upcoming Courses:
    10/16/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • The objective of this workshop is to update people's skills so that they can take more effective meeting minutes. The topics included are types of meeting minutes, language used in minutes, and tips and pointers on how to take effective meeting minutes.

    Upcoming Courses:
    12/20/2018
    9:00 am - 12:00 pm
    30 W Mifflin St.
    10th Floor
  • This course focuses on development of healthy and functional teams, with specific focus on:

    • Understanding stages of team development
    • Characteristics of functional teams & dysfunctional teams
    • Methodologies critical to team success
    • The importance of trust and conflict management in team effectiveness
    Upcoming Courses:
    05/17/2018
    1:00 pm - 4:00 pm
    30 W Mifflin St.
    10th Floor
  • What makes a training or presentation excellent? How can you design your trainings, presentations, and workshops to maximize your participant's learning? In this course we will explore these questions and accomplish the following objectives:

    • Learners will understand the theory behind how adults learn and they will be able to apply this theory to their trainings and presentations.
    • Participants will understand the difference between facilitating and training and gain tools to facilitate challenging attendees.
    • Learners will leave the session with alternate methods for training delivery besides PowerPoint/lecture.
    • As a result of applying the tools learned in this session, participants can expect to see improved evaluations of the trainings they conduct.
    Upcoming Courses:
    08/15/2018
    9:00 am - 4:00 pm
    Water Utility
    119 E Olin Ave
  • This interactive, 5 part track is designed to give employees specific tools that will help improve workplace productivity, workplace culture, and overall wellness. This series specifically addresses the following topics:

    • Effective collaboration
    • Space, time, & energy management
    • Building Resiliency
    • Anger & it's impacts
    • Wellness planning

    This can be taken as an entire series or individuals can opt to take individual sessions.

    Upcoming Courses:
    03/07/2018 - 04/25/2018
    This occurs on March 7 from 9:00 a.m. to 4:00 p.m., March 21 from 9:00 a.m. to 12:00 p.m., April 4 from 9:00 a.m. to 4:00 p.m., April 11 from 9:00 a.m. to 12:00 p.m., and April 25 from 9:00 a.m. to 12:00 p.m.
    30 W Mifflin St. on the 10th Floor