Course Catalog

  • What do you do when a member of the public says something racist, sexist, or classist? How do you react? Does this change when it is a one on one interaction, or in a public meeting? How about when it is a colleague or even a supervisor? The City of Madison has made racial equity and social justice a priority in everything it does, and yet many of us still struggle responding when confronted with comments targeting a particular group. Attend this course for skill building and practice around the following objectives:

    • Discuss practices related to framing and community building in addressing a variety of situations.
    • Learn what coded language is and how to recognize it.
    • Discuss the intersection between race and the perception of the role of government.
    • Review tools to use in response to both coded and overt stereotypical comments.
    • Plan how to respond to comments in different environments: emails, phone conversations, one on one interactions, and group settings.
    • Practice these skills in an authentic way in class.
    Upcoming Courses:
    12/05/2017
    1:00 pm - 4:00 pm
    Police Training Center
  • Investigative interview skills are essential tools to the employee misconduct investigation process. This workshop is intended to provide managers and supervisors with the knowledge base needed to conduct investigations with a focus on the investigative interview.

    Overall employee misconduct investigative procedures will be introduced, including effective interview skills and techniques. Participants will learn what types of questions to ask and how to ask them. Ideas will be offered about the best approach to use with victims, alleged perpetrators and witnesses as well as giving guidance to determine when an investigation is complete and how to assess contradictory information.

    Upcoming Courses:
    11/14/2017
    1:00 pm - 4:00 pm
    30 W. Mifflin St, Suite 1007
  • This session will provide a basic understanding of mental health, mental health disorders, and prevalent myths, as well as tips and best practices for customer service for individuals with mental illness. The course will provide guidelines for communicating with a person with mental illness and will allow for participant scenarios to be shared and discussed. Participants will walk away with not only new skills and practices under their belt, but also information and resources available related to mental health.

    Upcoming Courses:
    10/24/2017
    1:00 pm - 4:00 pm
    30 W. Mifflin St, 10th Floor, 1000
  • In order to have a sound, financial retirement plan it is important to get started now. This presentation discusses the following important retirement planning topics:

    • Deferred compensation programs
    • Budgeting/Saving for retirement
    • City retirement benefits
    Upcoming Courses:
    12/19/2017
    1:00 pm - 3:00 pm
    Engineering Building
    1600 Emil St
  • Everyone has biases and preferences that help us operate in the world. Implicit bias allows us to cognitively process complex information and assists us in many ways. How does that impact the way in which we see others and interact with people different from ourselves? How can we assure that we are honoring the brilliant complexity of our psychology and challenging where negative implicit biases may be taking root? Most importantly, how do we make change in ourselves and how can we challenge others to change when implicit bias may be stereotypical or negative? The course will cover the following objectives:

    • Define implicit bias and the cognitive functions that it stems from.
    • Learn skills to identify and impact their own implicit bias.
    • Recognize how their implicit biases are formed and shaped.
    • Learn basic communication tools for confronting bias.
    • Identify where participants have a role in their lives and in their work places to decrease stereotyped bias.
    Upcoming Courses:
    12/05/2017
    9:00 am - 12:00 pm
    30 W. Mifflin St, Suite 1007
  • This program is recommended for individuals who influence, direct, or lead others. Core courses are designed to help you discover your leadership potential, to provide tools to help you positively influence people in the workplace, and to develop the knowledge necessary to provide supervision.

    This program is the first step to obtaining a Leadership Certificate, which qualifies employees for specific entry-level supervisory positions. Employees interested in the program but not the certificate are welcome to attend.

    2017 Core Curriculum

    • Leadership and Influence Beyond Formal Authority: Understanding Self and Purpose
    • Leadership and Influence Beyond Formal Authority: Working with People
    • Team Dynamics
    • Conflict Resolution and Problem Solving
    • Workplace Culture and Civility
    Spring Core Curriculum Dates
    March 29 8:30 am – 4:00 pm Lussier Center 3101 Lake Farm Rd.
    April 4 8:30 am – 4:00 pm Engineering Building 1600 Emil St.
    April 14 1:00 pm – 4:30 pm Water Utility 119 E. Olin Ave.
    April 19 1:00 pm – 4:30 pm Engineering Building 1600 Emil St.
    April 28 8:30 am – 12:00 pm Police Training Center 5702 Femrite Dr.
    Fall Core Curriculum Dates
    October 25 8:30 am – 4:00 pm Lussier Center 3101 Lake Farm Rd.
    November 1 8:30 am – 4:00 pm Water Utility 119 E. Olin Ave.
    November 7 1:00 pm – 4:30 pm Engineering Building 1600 Emil St.
    November 16 1:00 pm – 4:30 pm Engineering Building 1600 Emil St.
    November 28 8:30 am – 12:00 pm Police Training Center 5702 Femrite Dr.
    Upcoming Courses:
    10/25/2017 - 11/28/2017
    See course description for details.
  • You should be familiar with Excel basics or attend Beginning Excel before attending this session.

    Learn intermediate skills in Excel 2016. Topics include charts and diagrams, lists, keyboard shortcuts and advanced formulas.

    Employee co-pay: $25 per 90 minute training, $100 per full day training.

    8:00 am – 9:30 am Excel 2016: Creating Charts
    10:00 am – 11:30 am Excel 2016: Lists & Tables
    12:30 pm – 2:00 pm Excel 2016: Tips & Shortcuts
    2:30 pm – 4:00 pm Excel 2016: More Functions & Formulas
    Upcoming Courses:
    11/15/2017
    8:00 am - 4:00 pm
    Computer Training Center
    2300 South Park Street, Lower Level Suite 102
  • You should be familiar with Excel 2016 or attend Intermediate Excel before attending this session.

    Learn advanced skills in Excel 2016. Topics include task automation, pivot tables, data analysis, and power and statistical functions.

    Employee co-pay: $25 per 90 minute training, $100 per full day training.

    8:00 am – 9:30 am Excel 2016 - Automating Tasks with Macros
    10:00 am – 11:30 am Excel 2016 - Pivot Tables
    12:30 pm – 2:00 pm Excel 2016 - Data Analysis Tools
    2:30 pm – 4:00 pm Excel 2016 - Power Functions
    Upcoming Courses:
    12/14/2017
    8:00 am - 4:00 pm
    Computer Training Center
    2300 South Park Street, Lower Level Suite 102
  • Harassment in the workplace can be a form of illegal employment discrimination. This workshop is designed to provide employees with a greater understanding of the City's APM 3-5 and the legal and social implications of discrimination in the form of sexual, gender, racial or disability-based harassment in the workplace. Emphasis will be placed on increasing sensitivity to what constitutes a problem and why an immediate, constructive response is important. Discussion will also focus on exploring good management practices and policies requiring the maintenance of an environment that is free of discriminatory harassment.

    Upcoming Courses:
    11/16/2017
    10:00 am - 12:00 pm
    City County Building, Room 103 A
  • Harassment in the workplace can be a form of illegal employment discrimination. This workshop is designed to provide employees with a greater understanding of the City's APM 3-5 and the legal and social implications of discrimination in the form of sexual, gender, racial or disability-based harassment in the workplace. Emphasis will be placed on increasing sensitivity to what constitutes a problem and why an immediate, constructive response is important. Discussion will also focus on exploring good management practices and policies requiring the maintenance of an environment that is free of discriminatory harassment.

    Upcoming Courses:
    10/17/2017
    1:00 pm - 3:00 pm
    City County Building, Room 103 A
    12/12/2017
    10:00 am - 12:00 pm
    City County Building, Room 103 A
  • Imagine a Madison where everyone has access to opportunity and the ability to shape the future of our City, regardless of race, income, gender, or other group status. The City has committed to this vision through the Racial Equity and Social Justice Initiative (RESJI).

    In RESJI 1, Participants will engage in a highly interactive program to discuss the need to establish racial equity and social justice as core principles in the City of Madison.

    Participants will be provided with foundational information necessary to understand concepts of racial equity and social justice, including implicit and explicit bias, micro-aggressions, different levels of bias, and steps we can all take to make the City of Madison a place where people from all backgrounds can contribute and thrive.

    This course lays the groundwork for RESJI 2: Applying Racial Equity & Social Justice.

    Upcoming Courses:
    11/02/2017
    1:00 pm - 4:00 pm
    Library: Pinney Branch
    204 Cottage Grove Rd
  • You must attend RESJI 1: What are Racial Equity & Social Justice? before attending this session.

    Imagine a Madison where everyone has access to opportunity and the ability to shape the future of our City, regardless of race, income, gender, or other group status. The City has committed to this vision through the Racial Equity and Social Justice Initiative (RESJI).

    Now that participants have a foundation in the key concepts of racial equity and social justice, RESJI 2 provides participants with the tools to integrate these concepts into their daily work. Several tools and techniques are shared and practiced, including a racial equity impact analysis, organization assessment, and development of strategies and work plans. This session is highly interactive and will give participants concrete tools to take back to their department.

    This course lays the groundwork for RESJI 3: Transformative Leadership and Communication.

    Upcoming Courses:
    11/29/2017
    1:00 pm - 4:00 pm
    Library: Pinney Branch
    204 Cottage Grove Rd
  • You must attend RESJI 2: Applying Racial Equity & Social Justice before attending this session.

    Imagine a Madison where everyone has access to opportunity and the ability to shape the future of our City, regardless of race, income, gender, or other group status. The City has committed to this vision through the Racial Equity and Social Justice Initiative (RESJI).

    In RESJI 3, you will learn about transformative leadership, communicating about race and equity, and effective use of racial equity tools. This is an interactive session where you will be able to explore your own experiences and develop strategies for personally and professionally advancing racial equity.

    Upcoming Courses:
    12/12/2017
    1:00 pm - 4:00 pm
    30 W. Mifflin St, Suite 1007
  • The objective of this workshop is to update people's skills so that they can take more effective meeting minutes. The topics included are types of meeting minutes, language used in minutes, and tips and pointers on how to take effective meeting minutes.

    Upcoming Courses:
    10/18/2017
    9:00 am - 12:00 pm
    30 W. Mifflin St, Suite 1007