Water Utility

New Municipal Services Payment Portal

The City of Madison has moved to a new Municipal Services payment portal. To protect your banking information, existing accounts will not be moved to the new portal. If you use e-billing, use auto-pay, or get high water use notifications, you will need to create a new account and re-sign up for these features.

Madison Customer Assistance Program

Eligible customers can receive a $20 or $30 monthly credit, or discount, on their Municipal Services Bill.

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