Water Utility, City of Madison, Wisconsin

New Municipal Services Payment Portal opens on December 8, 2022 at 7:30am!
Any late fees on Municipal Services bills with due dates of 12/1/22 - 12/31/22 will be waived.

Latest News

Late fees for Municipal Services Bills waived through 12/31/22!

Any late fees on Municipal Services bills with due dates of December 1, 2022 through December 31, 2022 will be waived in an effort to ease the transition for customers.
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Featured Projects

Well 15 - PFAS Treatment Project
Area: East, North Status: Planning
Well 19 - Iron, Manganese & Radium Treatment
Area: West Status: In Design
Water Main Rehabilitation - Cured-In-Place Pipe (CIPP)
Area: West Status: Completed

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Press Releases

Public Service Commission Of Wisconsin Provides Decisions On Madison Water Utility’s Rate Case, Including State’s First Customer Assistance Program For The Water Sector posted October 27, 2022
Local organizations, utilities unite on new public Water Steward course posted September 12, 2022

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Contact Us

Report Main Break/Emergency: (608) 266-4661
Report Emergency After Hours: (608) 266-4665
Office: (608) 266-4651
Fax: (608) 266-4426
Office Hours: 7:30am - 4:00pm, M-F
Drinking Water Concerns/Questions
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