Call and email volume are very high at the moment. Wait times are longer than usual.
We apologize for the inconvenience.
We apologize for the inconvenience.
The City of Madison has moved to a new Municipal Services payment portal.
To protect your banking information, existing accounts will not be moved to the new portal. If you use e-billing, use auto-pay, or get high water use notifications, you will need to create a new account and re-sign up for these features.
Email us at municipalbilling@cityofmadison.com with questions.
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