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City of Madison

2023: Law Enforcement Active De-escalation Strategies Instructor Course-March

FREE -The L.E.A.D.S. ™ training program, is an easy-to-use communication program that addresses street confrontations. It will enhance communications skills, help de-escalate engagements, reduce complaints and liability, and enhance officer survival. In this 3 Day Instructor Course, participants will develop the knowledge and skills they need to train officers working in police departments and security services, as they will learn how to run training sessions for the 2, 4, 8 or 12 hours L.E.A.D.S.™ programs. Participants who successfully complete this "Instructor Course" are qualified to train officers in the L.E.A.D.S. ™ curriculum. The L.E.A.D.S. program has integrated "Understanding Fair & Impartial Policing" into the program. Through lectures, demonstrations, role play, and practical scenario applications, this course will instruct students and develop instructors in the L.E.A.D.S. ™ Plus T - Law Enforcement Active Diffusion Strategies and Tactical Options Program. The course is classroom based to educate instructors in effective communications skills, de-escalation techniques as well as combat confrontation avoidance training. The course teaches how to recognize aggressive behaviors and keep them from escalating. Students learn Active Diffusion Strategies that can avoid or resolve negative interactions by employing effective de-escalation methods. This course also discusses tactical responses to use when diffusion tactics are inappropriate or ineffective, and teaches distraction techniques that promote the success of tactical applications. We utilize lectures and demonstrations.


Understand the principles of risk management for officer safety; identify indicators of hostility through body language; learn and understand the value of customer service in law enforcement; learn how to turn negative communication into positive; identify professional benefits of respect; learn anger management techniques; learn effective verbal de-escalation strategies; understand physiological changes during aggression; learn to use cognitive limitations for active diffusion; learn methods to redirect thought process through positive direction; learn the importance of professional posturing, NOT over posturing; communicate and respond to special populations; (ex.-mental illness, autism, disabilities); identity different communication styles and appropriate response tactics; learn methods of motivational interviewing skills; learn methods of distraction to obtain tactical advantages; learn communication and physical strategies to de-escalate situations; learn contact – cover principals and concepts; learn tactically relocation strategies to delay confrontations; concepts of fair and impartial policing; learn to build community partnerships through daily interactions; learn to conduct breakout sessions for roll playing exercises; learn how de-escalation and or the lack of is used in litigation; teaching methodologies and adult learning principles; and classroom and scenario facilitations

This opportunity is provided by a DOJ grant

No upcoming dates for this event