Park Smarter Mobile Payment Option - Adding Convenience Fee


Effective July 1, 2024, a convenience fee of $0.45 will be included for each Park Smarter mobile payment transaction. This fee can be avoided by paying for parking directly at the meter with a credit, debit, or coin. 

Frequently Asked QuestionsResponses
Who does this impact?Customers opting to use the mobile payment application Park Smarter to pay for their metered parking time.
When does this change begin?

July 1, 2024
Why is there a convenience fee?The City of Madison contracts with a third-party vendor (Park Smarter) to provide a convenient mobile payment option for contactless meter payment. Due to rising credit processing fees, they will now include a per transaction charge with each payment.   
What are the associated costs?A new $0.45 convenience fee for all transactions made using the Park Smarter application. There is no fee when paying directly at the meter.

To learn more about parking in Madison, please visit the Parking Division Website.

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