Billing & Rates
What's on your monthly bill
Your Madison Municipal Services Bill includes charges for:
- Water (Madison Water Utility)
- Sewer (City of Madison Engineering)
- Stormwater (City of Madison Engineering)
- Urban Forestry (Madison Streets Division)
- Landfill (City of Madison Engineering)
Pay Your Bill
COVID-19 - IMPORTANT INFORMATION FOR CUSTOMERS:
Our Billing Office has reopened for in-person payments of your Madison Municipal Services Bill as of July 6, 2021. Outside drop-boxes, mail, online or phone payment options are also still available.
Madison Water Utility began charging late fees again starting with the Nov. 6, 2020 bill. Our customer service staff is here to help if you have any questions: firstname.lastname@example.org, phone: (608) 266-4641. Madison Water Utility never disconnects customers for late payments, and we do not turn over customer information to credit bureaus.