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Customers are encouraged to renew their application for 2024!

MadCAP assists lower-income households by providing up to a $30 monthly credit (discount) on their Municipal Services Bill.

Being able to afford housing is an important issue in Madison. Paying for housing also means paying for utilities. MadCAP can help reduce utility costs for low-income residents. MadCAP helps keep Madison more affordable and provides important relief to low-income residents, by using an approach many energy companies have done for years.

For example, the average household utility bill is currently $96.50 per month. MadCAP provides eligible households with a monthly credit of up to $30 on their Municipal Services Bill. The MadCAP program credit spreads across all municipal services, including water, sewer, stormwater, urban forestry, resource recovery, and landfill. The credit is automatically applied monthly to customer bills and does not need to be repaid.

How do I sign up?

Fill out and submit the MadCAP application form by email to: You can also drop off the completed application or mail it to: 119 E Olin Ave, Madison, WI 53713.


Informational Handout:

If you need any form in another language or format, contact: (608) 266-4651. For help completing the form call: (608) 266-4651

What financial assistance is offered?

Monthly bill credits on the Madison Municipal Services bill are offered to income-eligible customers based on how much money their household has earned in the past year. Credits range from $20-$30; exact monthly credit amount is based on a variety of factors - official credit amount will be presented in the program approval letter. 

Who is eligible?

Households at or below 50% of area median income (AMI) that meet eligibility criteria (see below). This means that households whose total earnings are the same or less than the AMI (annual income) listed on the chart below are eligible for the credit. Residents that qualify for Section 8, Wisconsin FoodShare or SNAP benefits, or the Women, Infants, and Children (WIC) program would meet MadCAP's income requirements. 

The eligible annual income is based on the number of persons in the household (see table below). 

MadCAP income guidelines chart

Note: 2024 income guidelines (shown in the table above) went into effective on May 1, 2024
View the United States Department of Housing and Urban Development's (HUD's) statement on income guidelines and the official income guidelines.  

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