City of Madison Logo
Water Utility Header
What's New

News Releases



Notices & Other Announcements:

  •  A Neighborhood Meeting was held on Thursday,October 15, at Stephens Elementary School to discuss the Near West Side Water Supply Augmentation project.
  • Due to weather related construction delays, the East Side Pressure Zone Conversion was delayed until the morning of Wed., November 11, 2009.  Click here for more information. A Neighborhood Meeting was held October 8 at Kennedy Elementary School to discuss the project. 
  • The Water Utility has added a new service for our customers!  An after-hours payment box is now located at the front door of our office at 119 E Olin Avenue.  Billing Office hours are Monday-Friday, 7:30 am - 4:00 pm.  Payments can also be made online using debit or credit cards at www.madisonpay.com
  • The Water Utility has taken seasonal wells out of service.  Seasonal wells operate during the warmer months to meet higher water demands.  Those wells now removed from service are Unit Wells 6, 8, 17, 23, 27, and 28.  (Well 10 remains out of service.) To find out which well serves your address, click here.
Image: Flushing

WATER MAIN FLUSHING

Water Main Flushing Program - learn more about flushing operations.

Seasonal Water Main Flushing has been completed for 2009.  


 


Image: Toilet Rebate Program

High Efficiency Toilet Rebate Program

The Madison Water Utility is offering rebates of up to $100 for residential customers who replace their high water volume toilets with EPA WaterSense-rated High Efficiency Toilet (HET) models.


Image: Contact Us
To report an emergency, call Madison Water Utility at (608) 266-4665, 24/7

Sewer Back Ups:
City Engineering:
(608) 266-4430
M - F, 7:30am - 11pm,
Sat - Sun, 9am - 11pm
If after hours:
Water Utility Dispatcher:
(608) 266-4665

Go to Report a Problem to report water service problems or to ask questions about water quality.

Lost Water Pressure? Check to see if a water main near you is being serviced.