- Contact the HelpDesk
- City employees who need assistance with their computers, email, telephones or City software issues, should contact the HelpDesk.
Phone: (608) 266-4193
Email: helpdesk@cityofmadison.com
- ePayment Account Support
- Support Hours: Monday – Friday, 8:00 am – 4:30 pm
Contact City Treasurer's Office at (608) 266-4771.
ePayment Support Contact Form
- Licenses and Permits Support Center
- Support Hours: Monday – Friday, 8:00 am – 4:30 pm
Account Management Support Form
- Madison City Channel – Media Team
- City County Building
210 Martin Luther King Jr. Blvd., Room 350
Madison, WI 53703
Phone: (608) 266-6501
City Channel Contact Form
- My Account Support Center
- Manage your My Account email lists and text messaging accounts
Support Hours: Monday – Friday, 8:00 am – 4:30 pm
Contact Support
- Web Team
- Support Hours: Monday – Friday, 8:00 am – 4:30 pm
Web Team Contact Form
- All other general questions
- Phone: (608) 266-4506
Email: it@cityofmadison.com
- Mailing Address
- City County Building
210 Martin Luther King Jr. Blvd., Room 500
Madison, WI 53703
