Snowy Winter Leads to Twice as Many Sidewalk Clearing Complaints

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Unshoveled corner sidewalk

Several impactful snowstorms during the 2025-2026 winter season led to an increase in the number of sidewalk shoveling complaints received and citations issued by the City of Madison's Building Inspection division compared to the 2024-2025 season, but in line with typical winter seasons. 

From November 2025 through March 2026, a total of 50.6 inches of snow fell in Madison, compared to just 22.1 inches of snow during the same timeframe the previous season. A total of 1,238 sidewalk clearing complaints were submitted by members of the community. Staff from the Building Inspection Division investigated each complaint, resulting in 584 citations and fines issued to the responsible property owners. 

During the milder and drier 2024-2025 winter season, residents submitted a total of 584 sidewalk clearing complaints, with 182 of those cases resulting in citations and fines. 

  • 50.6" Total Snowfall

    +28.5" compared to 2024-2025

  • 1,238 Complaints Filed

    +685 compared to 2024-2025

  • 584 Citations and Fines Issued

    +402 compared to 2024-2025

The fine for a first-time offense was approximately $124, with every subsequent offense leading to a $187 fine. Those fines do not include additional snow removal fees for cases in which the City had to remove the snow for the property owner. In those cases, the minimum snow removal charge is $153, but can be as high as $196 if sand and salt also need to be applied to the area. Snow removal fees are billed to the property owners. If the fees are not paid, they are added on to the property owner's property tax bill as a special assessment. 

As a reminder, the Building Inspection division does not issue warnings before issuing a citation for failure to clear snow and ice from a sidewalk in a timely manner due to covered walkways being a public safety hazard. The best way to make sure you know the deadline to clear your sidewalk is to sign up for the City of Madison's Snow Removal Updates e-mail list.

Property Reminders for Spring

Long plants growing next to a sidewalk

Winter is not the only season when property owners need to make sure public walkways are clear and safe to navigate. These are things to keep in mind as we continue to move into the spring and summer months: 

  • Grass and other plants need to stay clear of public walkways so they do not create tripping hazards or other dangers to pedestrians. 
  • Erosion — including gravel, sand or mulch — must also be kept clear of public sidewalks. 
  • Grass cannot be allowed to grow to more than 8 inches in height.
  • Non-woody garden or landscaping plants are allowed to be planted in the public terrace area between the roadway and property line. Again, these plants are not allowed to grow into the path of the walkway. Plants are also not allowed to be placed within 6 feet of a fire hydrant. 
  • The City maintains trees planted in the terrace, but trees on private property are the owner's responsibility. Branches growing over a sidewalk need to be at least 7 feet above the ground. If branches grow over a street, they must be at least 12 feet above the ground. 
  • Any compost bins on your property must be at least 3 feet away from any building on the property and at least 3 feet away from the lot line. Compost bins cannot be taller than 5 feet and no larger than 125 cubic feet. 

Additional Information and Resources

  • Caring for Your Property

    As a property owner, you must maintain your property. Taking care of your property preserves its value and prevents costly issues.

  • Building Inspection Yard & Grounds Resources

    View a partial list of upkeep tasks for your lawn, yard, driveway, and terrace.

  • File a Property Complaint

    The Building Inspection Division largely relies on residents to report problems. Fill out a complaint through these online forms to alert us to potential problems and an inspector will investigate the case.

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