New Metro Transit General Manager

For Immediate Release 
August 25, 2025 

Mayor Satya Rhodes-Conway is appointing Jamie Acton as the next General Manager for Metro Transit. Acton brings more than 15 years of experience in public transit leadership and planning. She most recently served as Director of Planning and Program Development for the Federal Transit Administration's Region 10, where she oversaw multimodal projects and managed grants across Alaska, Idaho, Oregon, and Washington. 

“We are seeing great results with the implementation of Bus Rapid Transit and the other infrastructure updates that have recently come online,” says Mayor Rhodes-Conway. “Jamie is highly qualified to build off that success as we continue to improve our public transportation network and work with local partners and neighboring communities to expand service. I’m excited to have her on board.” 

Previously, Acton led the Public Transportation Department for the Municipality of Anchorage. She managed the People Mover system — Alaska's largest transit provider —which has many similarities to Metro Transit including network operations, municipal ownership, and a unionized workforce. Under her leadership, the agency refined the comprehensive system redesign, expanded service, modernized the fixed route and paratransit fleets, improved technology systems and rider tools, and secured millions in grant funding to expand mobility options.  

Acton has worked extensively in transportation planning and community engagement. Her career has focused on advancing safe, reliable, and accessible transit systems that connect people to opportunities. 

“I am honored to join Metro Transit at such a transformative time,” said Acton. “Madison is making bold investments in its transit future, and I look forward to working with Metro’s talented staff, city leaders, local stakeholders and partners to deliver a system that is efficient and responsive to the needs of the community.” 

Acton holds a Bachelor’s degree in Business Administration and Interdisciplinary Writing from Eastern Oregon University. She is an alum of the American Public Transportation Association’s Leadership program and has been recognized nationally as a leader in transportation. Her first day at Metro Transit will be October 13.