Report a Problem
Please use this service to report non-emergency issues only.
Emergencies: In an emergency, please call 911.
Water Emergencies: Please call Madison Water Utility 24/7 at (608) 266-4665.
Call (608) 255‑2345 to have a PHMDC Animal Control Officer dispatched by radio.
- Construction and detours
- Debris, obstructions, and encroachments
- Pavement management
- Proposed bike paths
- Signing and marking
- Snow and ice
- Trees, brush, and turf
- Missed pickup
- Service complaint
- Information request
Please Note: The purpose of this Report A Problem is to allow you to file a complaint on a business, when you believe pricing errors have occurred or you feel you did not receive the correct quantity of an item that you paid for.
- Missed pickup
- Have not received bin
- Information request
- Illegal dumping
- Missed pickup
- Information request
- Adopt a Block Refuse Pickup
Call: (608) 266‑4430
Personnel are available:
- Monday – Friday: 7:30am – 11pm
- Saturday – Sunday: 9am – 11pm
After 11pm, an emergency crew will be called in to respond to your call.
- Sewer access cover
- Water valve cover
- Blocked sewer inlet
- Obstructed by trees or plantings
- Covered by snow or ice
- Paint or marks on sidewalk, street, terrace, or yard
- Sidewalk damaged or offset (trip hazard)
- Water runoff from private property onto sidewalk
- Vehicles parked on sidewalk
- Debris or waste on sidewalk
- Tree grates
- Pedestrian Crosswalk Signal Malfunction
- Excessive salt left after all ice has melted
- Other concerns
- Flashing sign
- Signs in the right-of-way
- Other concern
- Streets need plowing
- Sidewalks need clearing
- Curb ramp not cleared
- Crosswalk needs clearing
- Bus stop needs clearing
- Other concern
To report taxi comments or complaints, call (608) 266-4761, or report it online.
Report a taxi comment or complaintTraffic Signals
A Traffic Signal is the red, yellow, or green lights which control traffic at an intersection.
To report an out-of-order Traffic Signal during normal business hours (Monday – Friday: 8am – 4pm), please call Traffic Engineering at (608) 266‑4767. During all other times, call 911.
Street Lights
A Street Light is a fixture on a pole that lights the street.
To report a Street Light out during normal business hours (Monday – Friday: 8am – 5pm), please call Traffic Engineering at (608) 266‑4767 or report it online.
Report a street light outageTraffic Signs
To report a Stop or Yield sign down during normal business hours (Monday – Friday: 8am – 4pm), please call Traffic Engineering at (608) 266‑4767. During all other times, call 911. Note: This applies only to Stop and Yield signs.
To report all other signs down or missing during normal business hours (Monday – Friday: 8am – 4pm), please call Traffic Engineering at (608) 266‑4767 or report it online.
Report a street sign down or missing
- Debris or diseased trees
- Limbs elevated or on power lines
- Damaged from a storm
In case of a water main leak in the street or other emergency, please call Madison Water Utility's 24-hour operator at (608) 266‑4665.
Report a drinking water problem- Providing information
- Comment
- Information request
- Compliment