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Report a Problem

Please use this service to report non-emergency issues only.

Emergencies: In an emergency, pleace call 911.
Water Emergencies: Please call Madison Water Utility 24/7 at (608) 266-4665.

Call (608) 255‑2345 to have a PHMDC Animal Control Officer dispatched by radio.

  • Construction and detours
  • Debris, obstructions, and encroachments
  • Pavement management
  • Proposed bike paths
  • Signing and marking
  • Snow and ice
  • Trees, brush, and turf
Report a bikeway concern

  • Missed pickup
  • Service complaint
  • Information request
Report a brush collection issue

Please Note: The purpose of this Report A Problem is to allow you to file a complaint on a business, when you believe pricing errors have occurred or you feel you did not receive the correct quantity of an item that you paid for.

Report a consumer complaint

  • Missed pickup
  • Information request
Report a recycling collection problem

  • Illegal dumping
  • Missed pickup
  • Carts in front of residential property
  • Information request
Report a refuse collection problem

Call: (608) 266‑4430

Personnel are available:

  • Monday – Friday: 7:30am – 11pm
  • Saturday – Sunday: 9am – 11pm

After 11pm, an emergency crew will be called in to respond to your call.

  • Sewer access cover
  • Water valve cover
  • Blocked sewer inlet
Report a sewer access cover problem

  • Obstructed by trees or plantings
  • Covered by snow or ice
  • Paint or marks on sidewalk, street, terrace, or yard
  • Sidewalk damaged or offset (trip hazard)
  • Water runoff from private property onto sidewalk
  • Vehicles parked on sidewalk
  • Debris or waste on sidewalk
  • Tree grates
  • Other concerns
Report a sidewalk concern

  • Flashing sign
  • Signs in the right-of-way
  • Other concern
Report a Sign (Zoning) Violation

  • Streets need plowing
  • Sidewalks need clearing
  • Curb ramp not cleared
  • Crosswalk needs clearing
  • Bus stop needs clearing
  • Other concern
Report a snow removal problem

To report taxi comments or complaints, call (608) 266-4761, or report it online.

Report a taxi comment or complaint

  • Traffic Signals

    A Traffic Signal is the red, yellow, or green lights which control traffic at an intersection.

    To report an out-of-order Traffic Signal during normal business hours (Monday – Friday: 8am – 4pm), please call Traffic Engineering at (608) 266‑4767. During all other times, call 911.

  • Street Lights

    A Street Light is a fixture on a pole that lights the street.

    To report a Street Light out during normal business hours (Monday – Friday: 8am – 5pm), please call Traffic Engineering at (608) 266‑4767 or report it online.

    Report a street light outage
  • Traffic Signs

    To report a Stop or Yield sign down during normal business hours (Monday – Friday: 8am – 4pm), please call Traffic Engineering at (608) 266‑4767. During all other times, call 911. Note: This applies only to Stop and Yield signs.

    To report all other signs down or missing during normal business hours (Monday – Friday: 8am – 4pm), please call Traffic Engineering at (608) 266‑4767 or report it online.

    Report a street sign down or missing

  • Debris or diseased trees
  • Limbs elevated or on power lines
  • Damaged from a storm
Report a tree concern

In case of a water main leak in the street or other emergency, please call Madison Water Utility's 24-hour operator at (608) 266‑4665.

Report a drinking water problem

  • Providing information
  • Comment
  • Information request
  • Compliment
Submit a general request