Coronavirus (COVID-19)
Please use this service to report Non-Emergency issues only.
These reports help us identify maintenance items noted in normal operations.
Emergencies:
If the maintenance item is an emergency condition, please call 911.Water Emergencies:
Please call Madison Water Utility 24 ⁄ 7 at (608) 266-4665.Select type of service:
Abandoned Bicycle
Abandoned Vehicle on Private Property
Animal Collection (Dead)
Animal Collection (Deer Killed by Car)
Animal Control (Live)
- Call (608) 255-2345 to have a PHMDC Animal Control Officer dispatched by radio.
- Construction & Detours
- Debris, Obstructions & Encroachments
- Pavement Management
- Proposed Bike Paths
- Signing & Marking
- Snow & Ice
- Trees, Brush & Turf
- Report a bikeway concern
- Missed pickup
- Service complaint
- Information request
- Report a brush collection issue
- Please Note: The purpose of this Report A Problem is to allow you to file a complaint on a business, when you believe pricing errors have occurred or you feel you did not receive the correct quantity of an item that you paid for.
- Report a consumer complaint
Parking Enforcement
Pothole Concern
Recycling Collection
- Missed pickup
- Information request
- Report a recycling collection problem
- Illegal dumping
- Missed pickup
- Carts in front of residential property
- Information request
- Report a refuse collection problem
- Order an additional cart
- Report a damaged cart
- Exchange a cart for a different size
- Report a missing cart
- Request carts for a new home
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Call: (608) 266-4430
Personnel are available:
Monday - Friday: 7:30am to 11pm
Saturday - Sunday: 9am to 11pm
After 11pm, an emergency crew will
be called in to respond to your call.
- Sewer access cover
- Water valve cover
- Blocked sewer inlet
- Report a sewer access cover problem
- Obstructed by trees or plantings
- Covered by snow or ice
- Paint or Marks on Sidewalk, Street, Terrace, or Yard
- Sidewalk Damaged or Offset (trip hazard)
- Water Runoff from Private Property onto sidewalk
- Vehicles Parked on Sidewalk
- Debris/Waste on Sidewalk
- Tree Grates
- Other concerns
- Report a sidewalk concern
- Flashing Sign
- Signs in Right of Way
- Other concern
- Report a Sign (Zoning) Violation
- Street(s) need plowing
- Sidewalk(s) need clearing
- Curb ramp not cleared
- Crosswalk needs clearing
- Bus stop needs clearing
- Other concern
- Report a snow removal problem
- To report taxi comments or complaints,
call (608) 266-4761, or report it online. - Report a taxi comment or complaint
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Traffic Signals
A Traffic Signal is the red, yellow or green lights which control traffic at an intersection.
To report an out-of-order Traffic Signal during normal business hours (Monday - Friday: 8am to 4pm), please call Traffic Engineering at (608) 266-4767. During all other times, call 911.
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Street Lights
A Street Light is a fixture on a pole that lights the street.
To report a Street Light out during normal business hours (Monday - Friday: 8am to 5pm), please call Traffic Engineering at (608) 266-4767 or report it online.
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Traffic Signs
To report a Stop or Yield sign down during normal business hours (Monday - Friday: 8am to 4pm), please call Traffic Engineering at (608) 266-4767. During all other times, call 911.
(Note: This applies only to Stop and Yield signs)
To report all other signs down or missing during normal business hours (Monday - Friday: 8am to 4pm), please call Traffic Engineering at (608) 266-4767 or report it online.
- Report a street light outage
- Report a street sign down or missing
- Debris & diseased trees
- Limbs elevated or on power lines
- Damaged from a storm
- Report a tree concern
- In case of a water main leak in the street or other emergency, please call Madison Water Utility's 24-hour operator at (608) 266-4665.
- Report a drinking water problem
- Providing information
- Comment
- Information request
- Compliment
- Submit a general request