Select type of service:

Abandoned Bicycle Abandoned Vehicle on Private Property Animal Collection (Dead) Animal Collection (Deer Killed by Car) Animal Control (Live)  

• Call (608) 255-2345 to have a PHMDC Animal Control Officer dispatched by radio.

Bikeway Concerns

• Construction & Detours
• Debris, Obstructions & Encroachments
• Pavement Management
• Proposed Bike Paths
• Signing & Marking
• Snow & Ice
• Trees, Brush & Turf
• Report a bikeway concern

Brush Collection

• Missed pickup
• Service complaint
• Information request
• Report a brush collection issue

Chronic Nuisance Property Civil Rights Discrimination and Employment Consumer Complaint

• Please Note: The purpose of this Report A Problem is to allow you to file a complaint on a business, when you believe pricing errors have occurred or you feel you did not receive the correct quantity of an item that you paid for.
• Report a consumer complaint

Environmental Health Problem Erosion Control Exterior Housing Graffiti Illegal Discharge or Storm Sewer Dumping Interior Housing Mailbox Damaged by a City Snow Plow Metro Transit Feedback

Parking Enforcement Pothole Concern Recycling Collection

• Missed pickup
• Information request
• Report a recycling collection problem

Refuse Collection

• Illegal dumping
• Missed pickup
• Carts in front of residential property
• Information request
• Report a refuse collection problem

Refuse & Recycling Carts

• Order an additional cart
• Report a damaged cart
• Exchange a cart for a different size
• Report a missing cart
• Request carts for a new home

Sanitary Sewer Back-ups

• Call: (608) 266-4430
  
  Personnel are available:
  Monday - Friday: 7:30am to 11pm
  Saturday - Sunday: 9am to 11pm
  
  After 11pm, an emergency crew will
  be called in to respond to your call.

Sewer Access Covers (Man Hole Covers)

• Sewer access cover
• Water valve cover
• Blocked sewer inlet
• Report a sewer access cover problem

Sidewalk Concern

• Obstructed by trees or plantings
• Covered by snow or ice
• Paint or Marks on Sidewalk, Street, Terrace, or Yard
• Sidewalk Damaged or Offset (trip hazard)
• Water Runoff from Private Property onto sidewalk
• Vehicles Parked on Sidewalk
• Debris/Waste on Sidewalk
• Tree Grates
• Other concerns
• Report a sidewalk concern

Sign (Zoning) Violation

• Flashing Sign
• Signs in Right of Way
• Other concern
• Report a Sign (Zoning) Violation

Snow Removal

• Street(s) need plowing
• Sidewalk(s) need clearing
• Curb ramp not cleared
• Crosswalk needs clearing
• Bus stop needs clearing
• Other concern
• Report a snow removal problem

Taxi Cabs

• To report taxi comments or complaints,
  call (608) 266-4761, or report it online.
• Report a taxi comment or complaint

Traffic Enforcement Traffic Signals, Street Lights & Signs

• Traffic Signals

  A Traffic Signal is the red, yellow or green lights which control traffic at an intersection.
  
  To report an out-of-order Traffic Signal during normal business hours (Monday - Friday: 8am to 4pm), please call Traffic Engineering at (608) 266-4767. During all other times, call 911.
  
  
• Street Lights

  A Street Light is a fixture on a pole that lights the street.
  
  To report a Street Light out during normal business hours (Monday - Friday: 8am to 5pm), please call Traffic Engineering at (608) 266-4767 or report it online.
  
  
• Traffic Signs

  To report a Stop or Yield sign down during normal business hours (Monday - Friday: 8am to 4pm), please call Traffic Engineering at (608) 266-4767. During all other times, call 911.
  (Note: This applies only to Stop and Yield signs)
  
  To report all other signs down or missing during normal business hours (Monday - Friday: 8am to 4pm), please call Traffic Engineering at (608) 266-4767 or report it online.
  
  
• Report a street light outage
• Report a street sign down or missing

Tree Concerns

• Debris & diseased trees
• Limbs elevated or on power lines
• Damaged from a storm
• Report a tree concern

(Drinking) Water Concerns/Questions

• In case of a water main leak in the street or other emergency, please call Madison Water Utility's 24-hour operator at (608) 266-4665.
• Report a drinking water problem

Weeds & Overgrown Vegetation General Requests

• Providing information
• Comment
• Information request
• Compliment
• Submit a general request