Metro’s complete route redesign is coming up fast on Sunday, June 11, 2023

New Stops

Look for bus stops signs to be updated next week with new lettered routes. There are a number of bus stop locations that will remain the same, but receive an updated bus stop sign. Those signs will keep the same bus ID number. That ID number can be used to plan both old and new trips. It can also continue to be used when contacting Metro’s call center with specific bus stop questions.

Transfer Points

Metro’s North, East, and West transfer points will close on Sunday, June 11. The North Transfer Point park and ride will also close with the start of new service. A complete list of available park and rides are available at mymetrobus.com/parkandride.

Plan Your Trip with Metro Staff

Come meet with Metro staff at a number of upcoming community events to plan your trip and learn more about new service. A complete list of events is available at: https://bit.ly/45ybIYQ

Look for Ride Guides Out on the Street!

Metro staff are now visiting transfer points, stop locations and out riding buses to answer questions and help plan trips. Look for Ride Guides in bright yellow vests. Ride Guides will be out on the street first thing on June 11 to help passengers get where they need to go on Metro’s newly designed routes.

More Information

Plan your new trip now on Google Maps, the Transit App or at mymetrobus.com.

Otherwise, contact Metro’s customer service center at (608) 266-4466 or mymetrobus@cityofmadison.com. Call center hours will be extended next week! Starting Thursday, June 8, representatives will be available from 5:30 am until 10:00 pm. Extended hours are expected to last through Friday, June 24 or as call volumes warrant.