Meet the Human Resources Team
Human Resources Administration

Erin Hillson
Human Resources Director
What I do:
- Formulate, direct and coordinate human resources policies, programs and services.
Brad Wollmann
Human Resources Budget and Data Analyst
What I do:
- Citywide Position Control
- Agency Budget & Expenditures
- Data & Analysis
- Personnel Records
- Employee Data
Juan Ortiz
Human Resources Administrative Clerk
What I do:
- Provide admin support for the HR Services team and help guide callers to proper resources for assistance.
What can I help answer?
- "Who Should I Ask About X?" (General Routing Q's)
- "Where can I get an Employee Verification for my Mortgage Loan/Lease/etc.?"
- "Who/where do I turn in my onboarding paperwork?"
Human Resources Services Unit
Emaan Abdel-Halim
Human Resources Services Manager
What I do:
- Recruitment/Employment Processes & Issues
- Classification & Compensation Plans
- General HR Consultations for Departments
Julie Trimbell
Human Resources Analyst
What I do:
- Recruitment Strategies
- Provide Assistance to Applicants & Agencies (listed below)
- Conduct Position Studies
- Coordinate Departmental Engagement Efforts
- Provide Strategic Assistance to Departments/Divisions (listed below)
Agencies I work with:
Building Inspection, CDA Housing, Community Development, DPCED Office of Director, Economic Development, Fire, Office of the Independent Police Monitor, Mayor's Office, Planning
Bill Wick
Human Resources Analyst
What I do:
- Recruitment Strategies
- Provide Assistance to Applicants & Agencies (listed below)
- Conduct Position Studies
- Coordinate Departmental Engagement Efforts
- Provide Strategic Assistance to Departments/Divisions (listed below)
Agencies I work with:
Attorneys, Assessors, Common Council, Fleet, Finance, Parks, Police, Streets
Brooke Gillitzer
Human Resources Analyst
What I do:
- Recruitment Strategies
- Provide Assistance to Applicants & Agencies (listed below)
- Conduct Position Studies
- Coordinate Departmental Engagement Efforts
- Provide Strategic Assistance to Departments/Divisions (listed below)
Agencies I work with:
Civil Rights, Clerks, EAP, Human Resources, Metro, Monona Terrace, Parks Assist, Water
Otis Harris Jr.
Human Resources Analyst
What I do:
- Recruitment Strategies
- Provide Assistance to Applicants & Agencies (listed below)
- Conduct Position Studies
- Coordinate Departmental Engagement Efforts
- Provide Strategic Assistance to Departments/Divisions (listed below)
Agencies I work with:
DOT Office of Director, Engineering, Library, IT Municipal Court, Parking, Traffic Engineering
Javian Dayne
Talent Acquisition Specialist
What I do:
- Recruitment
- Research
- Job Screening
Human Resources General Inbox
HR@cityofmadison.com
When to reach out:
- Labor/Employment-related questions
- Verifying Employment
- Checking on the Status of an Application
Employee and Labor Relations Unit
Tory Larson
Interim Employee and Labor Relations Manager, and Occupational Accommodations Specialist
What I do:
-
Negotiate & Administer Labor Contracts for the City
- Manage Benefits, Occupational Accommodations, and Employee & Labor Relations
- Provide Manager and Supervisor Assistance on Employee Misconduct Investigations and Oversees the City's Performance Management Strategies and Interventions
-
Provide Consultation & Support for Disability Rights Efforts
- Reasonable Accommodations, Return-to-Work, & Supported Worker Programs
- Manages Fitness for Duties
What can I help answer?
- I have a question about an issue I'm having with an employee I supervise, questions about how contracts or handbook provisions are interpreted or applied, questions about the Fair Labor Standards Act.
Tameaka Bryant
Labor and Relations Specialist
What I do:
-
Provide Assistance to Managers, Supervisors, & Other Staff Related to ELR Functions
- Provide Training & Assistance on Discipline, Contract Compliance, & Performance Management
- Help Administer Benefits
Denise Nettum
Benefits Analyst
What I do:
-
City Benefits & Paperwork
- Health, Wage, & Life Insurance
- Provide Retirement Benefits Consultations
- Help Administer Employee & Labor Relations

Brittney Hayes
FMLA/Leave and Benefits Program Assistant
What I do:
- FLMA & Drug Testing
- Wage Insurance Claims
Katarina Klafka
Benefits Program Assistant
What I do:
- Provide support to the HR Benefits team
What can I help answer?
-
City Benefits & Paperwork
- Health, Wage, & Life Insurance
- Provide Retirement Benefits Consultations
- Help Administer Employee & Labor Relations
- Other general HR Benefits Questions
Benefits General Inbox
Benefits@cityofmadison.com
When to reach out:
- Assistance with Benefits Paperwork and Enrollments, etc.
- Information/Assistance on FMLA Paperwork
- Retirees Asking for Information About Their Life Insurance
Organizational Development Unit
Anne Nowak
Organizational Development Manager
What I do:
- Build Organizational Capacity
- Organizational Development Strategic Guidance
- Provide Management & Direction for OD team and staff
- Manage Consultation Requests and needs for Increasing Organizational Health & Effectiveness
- Inclusive Work Place Project
- Onboarding Program
- Affinity Groups Guidance
Leadership Development Specialist - Vacant
Leadership Development Specialist
What I do:
- Leadership programs including: Leadership Courses, Supervisor Development (orientation, Supervisor Network, courses), Management Skills Webinars.
- Developing leaders at all levels;
- Strengths-based, positive approaches to leadership development and organizational change (appreciative inquiry)
- Anything related to supervisor or leadership effectiveness
What can I help answer?
- "I'm hiring a new supervisor, what training do they need?"
- "I have an idea for supervisor or leadership development"
Kara Kratowicz
Performance Excellence Specialist
What I do:
- Performance Excellence
- Results Madison
- Change Management
- Government Services Recovery Team
- COVID Messaging
- Organizational Sustainability
- Improvement of Overall Organizational Effectiveness
- Improvement of Organizational Capacity
What can I help answer?
- What is the City’s Vision, Mission, Values, and Service Promise?
- How can I learn more about continuously improving City operations?
- What is Results Madison and what I do I need to know as a City Employee.
Learning & Development Specialist - Vacant
Learning and Development Specialist
What I do:
- Learning & Development for employees
- Developing Courses with Learning Partners
- Training and Curriculum Design
- Course Planning Form
- Anything Related to Learning & Development, Organizational Effectiveness Activities/Courses
What can I help answer?
- "I wish that we had a training course for…"
- "I need help with a training course."
- "I want to give feedback about the training I attended."
Emily Jamieson
Organizational Development Coordinator
What I do:
- Interim L+D Tasks
- Billing/Contracts/Purchasing
- Course Coordination/Building/Maintenance
- HR & OD Webpage Creation/Maintenance
- Marketing and Communications
What can I help answer?
- "I'm having difficulty signing up for a course offered by the city"
- "Does the city offer ____ course currently?"

Organizational Development Inbox
OrganizationalDevelopment@cityofmadison.com
When to reach out:
- Course Inquiries
- Event Access or Registration Troubleshooting
- Course Accommodations
- General Organizational Development Questions