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Human Resources
Erin Hillson, Human Resources Director

Meet the Human Resources Team

Human Resources Administration

 
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Erin Hillson

Human Resources Director

What I do:

  • Formulate, direct and coordinate human resources policies, programs and services.
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Brad Wollmann

Human Resources Budget and Data Analyst

What I do:

  • Citywide Position Control
  • Agency Budget & Expenditures
  • Data & Analysis
  • Personnel Records
  • Employee Data

Human Resources Services Unit

 

 

Human Resources General Inbox: HR@cityofmadison.com

When to reach out:

  • Labor/Employment-related questions
  • Verifying Employment
  • Checking on the Status of an Application
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Emaan Abdel-Halim

Human Resources Services Manager

What I do:

  • Recruitment/Employment Processes & Issues
  • Classification & Compensation Plans
  • Strategic HR and Staffing Consultations for All Agencies
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Julie Trimbell

Human Resources Analyst

What I do:

  • Recruitment Strategies
  • Provide Assistance to Applicants & Agencies (listed below)
  • Conduct Position Studies
  • Coordinate Departmental Engagement Efforts
  • Provide Strategic Assistance to Departments/Divisions (listed below)

Agencies I work with: Building Inspection, CDA Housing, Community Development, DPCED Office of Director, Economic Development, Fire, Office of the Independent Police Monitor, Mayor's Office, Planning

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Bill Wick

Human Resources Analyst

What I do:

  • Recruitment Strategies
  • Provide Assistance to Applicants & Agencies (listed below)
  • Conduct Position Studies
  • Coordinate Departmental Engagement Efforts
  • Provide Strategic Assistance to Departments/Divisions (listed below)

Agencies I work with: Attorneys, Assessors, Common Council, Fleet, Finance, Parks, Police, Streets

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Brooke Gillitzer

Human Resources Analyst

What I do:

  • Recruitment Strategies
  • Provide Assistance to Applicants & Agencies (listed below)
  • Conduct Position Studies
  • Coordinate Departmental Engagement Efforts
  • Provide Strategic Assistance to Departments/Divisions (listed below)

Agencies I work with: Civil Rights, Clerks, EAP, Human Resources, Metro, Monona Terrace, Parks Assist, Water

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Otis Harris Jr.

Human Resources Analyst

What I do:

  • Recruitment Strategies
  • Provide Assistance to Applicants & Agencies (listed below)
  • Conduct Position Studies
  • Coordinate Departmental Engagement Efforts
  • Provide Strategic Assistance to Departments/Divisions (listed below)

Agencies I work with:
DOT Office of Director, Engineering, Library, IT Municipal Court, Parking, Traffic Engineering

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Javian Dayne

Talent Acquisition Specialist

What I do:

  • Recruitment
  • Job Classification Research
  • Job Screening
  • Job Fairs
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Juan Ortiz

Human Resources Administrative Clerk

What I do:

  • Provide admin support for the HR Services team and help guide callers to proper resources for assistance.

What can I help answer?

  • "Who Should I Ask About X?" (General Routing Q's)
  • "Where can I get an Employee Verification for my Mortgage Loan/Lease/etc.?"
  • "Who/where do I turn in my onboarding paperwork?"

Employee and Labor Relations Unit

 
 

Accommodations Inbox: Accommodation@cityofmadison.com 

  • If you are an applicant, employee, or supervisor that has questions about the reasonable accommodation process.

 

Benefits Inbox: Benefits@cityofmadison.com 

  • Assistance with Benefits Paperwork and Enrollments, etc.
  • Retirees Asking for Information About Their Life Insurance

 

FMLA Inbox: FMLA@cityofmadison.com 

  • Information/Assistance on FMLA Paperwork
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Kurt Rose

Employee and Labor Relations Manager

What I do:

  • Negotiate & Administer Labor Contracts for the City 
  • Manage Benefits, Occupational Accommodations, and Employee & Labor Relations
  • Provide Manager and Supervisor Assistance on Employee Misconduct Investigations and Oversees the City's Performance Management Strategies and Interventions

What can I help answer?

  • I have a question about an issue I'm having with an employee I supervise, questions about how contracts or handbook provisions are interpreted or applied, questions about the Fair Labor Standards Act.
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Tory Larson

Occupational Accommodations Specialist

What I do:

  • Provide Consultation & Support for Disability Rights Efforts
  • Disability and Religious Reasonable Accommodations, Return-to-Work, & Supported Worker Programs, Internships and Other Work Experiences for People with Disabilities
  • Manages Fitness for Duties

What can I help answer?

  • I am in need of a work-place accommodation, how can I get this need met? 
  • I am an applicant with a disability and need an accommodation related to the application, testing and/or interview process. How can I get this?
  • I am a supervisor and I believe one of my employees is struggling in their job and they may have a disability. What do I do?
  • I need an accommodation due to my religion. How can I get this?
  • I am a nonprofit or government agency who works with people with disabilities. I have someone who I am working with that would benefit from a job, internship, or another form of work experience. Is this an option at the City of Madison? 
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Tameaka Bryant

Labor and Relations Specialist

What I do:

  • Provide Assistance to Managers, Supervisors, & Other Staff Related to ELR Functions
  • Provide Training & Assistance on Discipline, Contract Compliance, & Performance Management
  • Help Administer Benefits
Denise Nettum

Denise Nettum

Benefits Analyst

What I do:

  • City Benefits & Paperwork
  • Health, Wage, & Life Insurance add dental, vision and Deferred Compensation  
  • Provide Retirement Benefits Consultations
  • Help Administer Employee & Labor Relations
  • New employee orientation general employees, police and fire.

What can I help answer?

  • Retirement planning ahead, what to consider? Ready for retirement and date selected, submitting to ETF and exit meeting with employee on City retirement.  Disability retirements 
  • Questions regarding WRS
  • Questions regarding City benefits and assistance in completing paperwork (health, dental, vision, life, wage, flex and 457)
  • Questions on wage insurance short and long term disability.  Duty Disability for protective services.
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Brittney Hayes

FMLA/Leave and Benefits Program Assistant

What I do:

  • FLMA & Drug Testing
  • Wage Insurance Claims

What can I help answer?

  • Questions about FMLA eligibility, processing and policy questions
  • Questions about disability leave and layoff
  • Questions about the drug and alcohol policy, including pre-employment testing and Clearinghouse
  • Questions about wage insurance claims; how to file a claim or if assistance is needed communicating with the Hartford
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Katarina Klafka

Benefits Program Assistant

What I do:

  • Provide support to the HR Benefits team, the Employee & Labor Relations (ELR) team, and HR as a whole
  • Process benefits paperwork for new hires and employees who experience qualifying events
  • Help guide those who reach out to HR to proper resources for assistance

What can I help answer?

  • Questions about City Benefits & paperwork (health, dental, vision, wage, and life insurance, Flex Spending, COBRA, etc.)
  • Questions about new hires & onboarding
  • Questions about Employee & Labor Relations (ELR)
  • Other general HR questions

Organizational Development Unit

 
 

Organizational Development Inbox: OrganizationalDevelopment@cityofmadison.com 

When to reach out:

  • Course Inquiries, Requests, or Suggestions
  • Event Access or Registration Troubleshooting
  • Course Accommodations
  • General Organizational Development Questions
  • Organizational Development Consultation Requests
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Anne Nowak

Organizational Development Manager

What I do:

  • Build Organizational Capacity
  • Provide strategic consultation to organizational leadership and agencies
  • Oversee and manage the operations of the Organizational Development unit within the HR Department
  • Oversee and manage the implementation of the City's Learning and Development, and Leadership Development programs.
  • Manage Consultation Requests and needs for Increasing Organizational Health & Effectiveness
  • Gender-Inclusive Workplace Project
  • Affinity Groups Guidance
  • Executive Team Development
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Jay Winston

Leadership Development Specialist

What I do:

  • Improvement of Supervisor and Leadership Effectiveness 
  • Leadership / Supervisor Programming and Courses
  • Lead Supervisor Orientation, the Mentorship Program, and The Supervisory Collective. 
  • 1:1 and Small Group Coaching 
  • Capacity Building 
  • Facilitation 

What can I help answer?

  • I'm hiring a new supervisor, what training will they need?
  • I’m interested in increasing my effectiveness as a leader/supervisor, what should I do? 
  • I have an idea for supervisor/leadership development, who do I reach out to? 
  • I want to better support my team as a supervisor; how can I build my capacity?
  • I want to grow my leadership skills, what courses should I take?
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Justin Martin

Learning and Development Specialist

What I do:

  • Learning & Development for employees
  • Developing Courses with Learning Partners
  • Training and Curriculum Design
  • Train the Trainer Program
  • Anything Related to Learning & Development, Organizational Effectiveness Activities/Courses

What can I help answer?

  • "I wish that we had a training course for…"
  • "I need help with a training course."

 

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Kara Kratowicz

Performance Excellence Specialist

What I do:

  • Performance Excellence
  • Results Madison
  • Change Management
  • Government Services Recovery Team
  • COVID Messaging
  • Organizational Sustainability
  • Improvement of Overall Organizational Effectiveness
  • Improvement of Organizational Capacity

What can I help answer?

  • What is the City’s Vision, Mission, Values, and Service Promise?
  • How can I learn more about continuously improving City operations?
  • What is Results Madison and what I do I need to know as a City Employee.
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Emily Jamieson

Organizational Development Coordinator

What I do:

  • Course Coordination, Back-End Building, and Maintenance
  • Learning Partners Program Coordination
  • Course Material Design and Learning Resource Creation
  • HR & OD Webpage Creation and Maintenance
  • HR & OD Event Coordination
  • Marketing and Communications
  • Billing/Contracts/Purchasing
  • Support all OD unit service areas

What can I help answer?

  • "I'm having difficulty signing up for a course offered by the city"
  • "Does the city offer ____ course currently?" And other training suggestions or questions. 
  • "I want to give feedback about the training I attended." 
  • "Where can I find additional learning resources?" 
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