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City of Madison

August Moving Days: Using the Large Item Work Order System in the Student Move Out Area

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If you live in the student move out area,  the Streets Division large item work order rules will be different from August 4, 2025 until August 22, 2025.

If you do not live in the student move out area, nothing changes for you. The standard large item collection rules apply.

If you don’t know if you live in the student move out area, check the the student move out area map.

Curbside Pickup for Furniture, Mattresses, Desks, Carpeting, Etc.

In the student move out area, starting on 8/4/25 and ending at 6:30am on 8/22/25,  you will not be required to complete a work order for most furniture items, and other items that will be going to the landfill.

This includes mattresses, couches, chairs, desks, wooden tables, area rugs, wooden bookshelves, wooden bed frames, plastic shelving units, and many other items.

Most of the large items we collect during the move out are these items.

Crews will be regularly roaming through the student move out area starting on August 4 and ending on August 22, so work orders will not be required.

Work Orders Required for Appliances and Special Large Items

Large item work orders are still required in the student move-out area during the move out period for certain special items.

This include microwaves, air conditioners, tires, dehumidifiers, and other items that may have a fee for certain residents.

Work orders are required for these special items to be sure the correct truck is routed to these homes to collect them.

 

What about properties of 9 units and more that were removed from large item pickup earlier this year?

Access to the large item system for properties within the student move area that were excluded from the large item system at the beginning of the year was restored on Friday, July 25, 2025 temporarily.

Access to the system will stop again on Friday, August 15, 2025.

This is done for the purposes of facilitating the move out process.

These dates were chosen to allow residents to schedule pickups for the items that require work orders on the three set-out Sundays within the student move out period of time.

Work Orders Required in the Student Move-Out Area for All Items After 6:30am August 22, 2025

After 6:30am on Friday, August 22, 2025 you must complete a work order to get your home on the pickup schedule for large item pickup.  Normal operations will resume after this time.

Remember to submit the work order and then set the item out on the date you choose in the form.

Do not set the item out earlier than the date you pick.  Each week has a limited number of work orders crews can fulfill.  Setting the item out early contributes to neighborhood clutter.

Failure to submit work order for your large items once the above date and time passes can result in fines from Building Inspection.

If your property is not eligible to receive large item pickup from the City of Madison, the private company that provides dumpster service to the property will provide large item collection, so work with your property manager about how that process works. There are also private junk haulers who may be able to assist.  Also, the Streets Division drop-off sites are available to all Madison residents.

Drop-off Site for Furniture, Mattresses, Etc.

If you are bringing items to a drop-off site, most items are accepted for free and no work order is required. This is the normal procedure throughout the year for dropping off items.

Be sure to follow all other drop-off site rules and restrictions.

Drop-off Site for Appliances and Special Large Items

Appliances, like microwaves and air conditioners, and special items, like tires, may require a fee, depending on if you pay the Resource Recovery Special Charge or not. A list of these items can be found on the Streets Division’s website.

Homes that have their recycling collected by the Streets Division in green carts at the curb pay the Resource Recovery Special Charge.  These homes can take these special items to a drop-off site at no additional cost.

If your recycling is collected in a metal dumpster or from a private company cart on a private road or carriage lane, then a fee will be required for these items before you drop them off.

You can pay the fee by buying a fee sticker using the work order system, over the phone, or in-person by visiting the either the Streets East or Streets West offices.

No Changes for Large Items for Residents Outside of the Move Out Area

If you do not live in the student move-out area, there are no changes to the large item work order system for you.

If your home is eligible to receive large item service, you need to complete a work order before you place the items out for pickup.

Additional Information about Large Items?

Additional information can also be found on the Streets Division’s Moving Days website and the large item website.

Residents are also encouraged to contact us for questions.

Residents who live east of S. Park Street, and that includes the isthmus, should call 608-246-4532.

Residents west of S. Park Street, and that includes the neighborhoods around Camp Randall, should call 608-266-4681.

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