Parks Alive Onsite Support Information

Parks Alive onsite support team members should wear the provided green vest over their clothing. This will help us to identify each other and for the community to be able to identify us onsite. Upon arrival, please seek out the Team Lead to receive your vest and further instructions.

Onsite support team member roles and tasks are described on this page. You may be asked to perform one of these roles for the duration of the event or you may be asked to switch roles, as needed. Please indicate any specific preferences in the notes section when you sign up or when you arrive onsite.

All Team Members Must:

Assist the Parks Alive Coordinator, Intern and Daily Lead.
Always greet attendees in an open and friendly manner.

Greeting/ General Support /& Bi-lingual Support

Use clicker to count participants
Inform attendees about activities and free amenities
Direct attendees to Parks Alive tent and activities
Be available for questions and verbal engagement
Say goodbye to participants leaving the event
In some cases, accompany attendees to amenities
Assist with help translation (if you can provide language support)

Food Support: Ice Cream, Popcorn, Pizza

Inform attendees that food, activities and amenities are completely free
No tips are to be given or accepted
Maintain clean food service area
Wash hands before starting and wear provided gloves as needed
Use hand sanitizer as needed
Mention alternative food options (people may self-select not to indulge due to assumptions about what is available. Please highlight alternative options such as gluten free crusts, vegetarian, vegan, alternative milk, dairy free)
Remind participants to use appropriate garbage receptacles when finished

Setup - Cleanup

Survey event area
Assist organizations and Parks Alive staff with unloading/loading vehicles
Assist in setting up/ breaking down tents, games, tables, etc.
Place/Remove signs around park for food and amenities
Use grabbers, gloves and garbage bags to collect trash
Sweep up any fallen food or debris
Make sure materials with event logo are properly disposed of if discarded improperly
Use gloves and other cleaning materials provided

Flyer Distribution

Distribute Parks Alive promotional flyer around the neighborhood
Direct people out and about to the event
Tell them about:
- free amenities
- free activities
- free food
- event schedule day of and other dates
- activities for kids and adults
Do not enter any private residences

Data Collection

Manage survey distribution/ collection
Engage with attendees about their experience
Capture data from kids and individuals unable to read/understand the survey by themselves (ask them the questions and record it on a form)
Ask people to self-identify don’t make assumptions
Secure the surveys and return them to Parks Alive Intern at the end of the event

Face Painting

Using provided materials, paint faces
Provide positive youth engagement at event
Modulate/ manage time so as many participants can be served as possible
Keep application materials clean and inform staff if more materials are needed
Keep track of numbers of kids/ faces painted

Sports & Games Engagement

Set up and put away games/ sporting equipment
Provide positive reinforcement to people engaging in the games
Play parks provided games with kids if they don’t have a partner (bag toss, Jenga, jump rope, connect 4, axe throwing)
Supervise games among kids playing with each other
Provide instruction on how to play the game and enforce rules
Use discretion for younger kids to have fun and play too
Keep track of how many kids, games, etc.
Stamp game passports if needed