Goodman Pool Visitor Checklist
Dive into Summer: Your Goodman Pool Checklist
To help ensure a safe and enjoyable pool experience for all, everyone who passes through the Goodman Pool gate will need to complete a Pool Waiver. All steps are required for entry to the Goodman Pool unless noted otherwise.
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Log in to WebTrac Account
If you already have an account in WebTrac, please log in.
If you had an annual season pass previously, you already have an account. Click Forgot Password to receive your login credentials; if you do not receive a password reset email within 15 minutes, your account needs to be reactivated.
If you do not have an account, you will need to create one.
While creating an account, the system checks for duplicate accounts. If you receive a notice that your information is duplicated, click the Reactivate WebTrac Account button for assistance.
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Update Household
Once you're logged into your account, confirm your household members and add new family members, as needed. Everyone that will be visiting the pool this summer needs to be listed in your household account.
NOTE: If you are bringing friends or other family that are not in your immediate household, they need to have their own household account.
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Sign the Pool Waiver
Everyone age three years and older is required to have a signed Pool Waiver on file to enter the Goodman Pool gate.
Review and Sign the Pool Waiver
Follow the instructions to sign a Pool Waiver for each household family member that will be visiting the Goodman Pool this summer. After completing for each household family member, click Proceed to Checkout to complete the waiver process.
A photo is required. A Pool staff member will take your photo.
Learn more about the Pool Waiver.
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Apply for a Scholarship (if interested)
Through a Madison Parks Foundation donation, the Goodman Pool is able to offer scholarships to those who need it for annual passes; fee assistance is not available for daily passes. You may skip this step if you do not need a scholarship.
Submit Scholarship Application
After submitting your scholarship application, it may take up to 3 business days for staff to review your application. If you purchase an annual pass before your scholarship application is reviewed, we are not able to apply any reduced rates this year.
You will receive an email with your scholarship determination results. Any reduced rates will automatically apply to your cart.
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Purchase a Pass
The Goodman Pool offers both daily and annual passes. Prices vary for youth, adults, seniors and families. Learn more about admission pricing.
Annual Pass
You may also purchase an annual pass at the Goodman Pool.
Daily Pass
Daily admission passes must be purchased at the Goodman Pool.
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Enter the Pool: Show Barcode
To find your barcode in your WebTrac account, click on your household account number at the top of the page (mobile users, tap the hamburger ≡ icon first), then select My Memberships under the “My Account" section.
Or, when you arrive at the pool, scan the QR code to access your personal barcode. Everyone in your household will have a different barcode.
When staff scan your barcode, they will see whether you have an annual pass or need to purchase a daily pass.
Photo Required
Staff will verify your account includes a photo for each visitor aged 3 years or older. If you do not have a photo on file or your photo is outdated, staff will take a new picture before you enter the pool at your first visit. The process takes just a minute or two.
Frequently Asked Questions
Q: What if I had a season pass last year?
A: All new and returning pool visitors ages 3 years and older are required to have a completed Pool Waiver and photo on file before entering the pool.
Q: I completed the waiver; how can I get my photo taken?
A: Stop by one of the Staff Assistance Popup events or on your first day visiting the pool, staff will be available to take photos. The process takes just a minute or two and is required for anyone aged 3 and older.
Q: What does "confirming household information" mean?
A: After logging into your online WebTrac account, visit the Update Household Account Information section. If this is the first time creating an account or you have a new household member, add each person who may visit the pool this season. Verify you have all household members listed and click Save to confirm.
Q: What is the process for school, daycares and youth groups to enter?
A: The group leader will complete a waiver and scholarship application (if interested). On arrival with the group, the leader will present their barcode for scanning. Individuals attending with the group are not required to complete a waiver however, if they attend on their own, outside of the group, they will need to complete the waiver process and have their own account and barcode scanned at arrival. Email smartin@cityofmadison.com to schedule.
Q: What about last year's Youth Attendance Policy?
A: The Pool Waiver replaces the Youth Attendance Policy and is required for all pool visitors aged 3 years and older.
Q: What if I apply for a season pass scholarship?
A: As part of the scholarship application process, you will be required to complete the Pool Waiver and photo on file.
Q: Why is there a Pool Waiver?
A: This new process helps support a safe and enjoyable experience while creating one consistent entry process for all visitors.
Background: In summer 2025, following increasing and escalating negative behaviors at the Goodman Pool, we began enforcing a new Youth Attendance Policy, approved by the Board of Park Commissioners. The policy supplemented the existing rule for children 10 years or younger, who are required to be accompanied and actively supervised by a caregiver aged 16 or older. The Youth Attendance Policy required all Pool visitors aged 11 to 15 years old to be accompanied by a parent or guardian or have a parent/guardian completed and staff-verified Youth Attendance Waiver.
Since that time, Parks staff worked with community members and the City attorney to create a process that helps ensure a safe and enjoyable pool experience for everyone. All pool visitors will need to complete a Pool Waiver and have a recent photo (taken by Parks staff) on file. Due to this new waiver requirement, 11- to 15-year-olds that follow the behavior policy, will be allowed without a parent/guardian.
Have a question?
We recognize that changes like this can bring a range of reactions and questions. If you have a question, we want to hear from you.
Pool Waiver Text
2026 Pool Waiver Text
I, the undersigned, and as parent/guardian of any youth named above, understand and agree to the following:
- I give permission for the above-named youth to use the Goodman Pool facility under the terms of this waiver.
- I understand violation of the Goodman Pool Behavior Policy may result in suspension or loss of access to the pool.
- I authorize Madison Parks staff to verify the information provided on this form.
- I understand that misrepresentation of any information may result in suspension from Goodman Pool.
- I agree to hold harmless the City of Madison, its officials, agents, and employees from any claim or liability, including attorney's fees, arising from use of Goodman Pool facilities.
- I grant permission for my child's photo to be used in promotional materials created by the City of Madison Parks Division.
Parent, Guardian, or Responsible Adult Aged 18 or Older with Proof of Age:
I give permission to authorize the Madison Parks Aquatic Program and Recreation officials, if applicable, to verify the information on this application. I also understand that deliberate misrepresentation of information subjects the applicant to be suspended from Goodman Pool. I hereby certify that all of the information is true and correct to the best of my knowledge and belief.
In exchange for this privilege of using these facilities, I agree that I will be liable to and hold harmless the city of Madison and its officers and officials, agents and employees against all loss or expense including attorney's fees by reason of any claim or suit, or the liability imposed by law upon the City or its agents or employees for damages because of bodily injury including death at any time resulting wherefrom, sustained by any person or persons or on account of damages to property, including loss of use thereof, arising from, in connection with, caused by or resulting from my act or omission in attending and using these facilities, whether caused by contributed to by the City or its agents or employees. I grant permission for my photo to be used in any promotional materials produced by the City of Madison Parks Division.