Process
We review all public records requests. We may redact some information from your request. Learn more about redactions.
For Public Records Requests: Standard reply period for simple public records requests is generally 4-5 months, police contacts and calls for service requests generally 1-2 weeks, and requests including video average 5-6 months.
When your records are ready, they will be made available to you through our secure portal. If a balance is due, an invoice will be issued to you through the portal for payment.
We respond to more than 25,000 public records requests a year. Our wait times for public records requests average around 5 months. Video records take longer.
Fees
There are fees for some requests, depending on the format of the records and how long it takes staff to collect them.
Fee schedule
Restraining Orders
If you are seeking a restraining order, be aware that any documents you bring to court will be shared with all parties. You only need a case number to get a restraining order.
