Residential Customer Toilet Rebate

Program Overview

The Madison Water Utility is offering rebates of up to $100 for residential customers who replace one high water using toilet with an EPA WaterSense-rated High Efficiency Toilet (HET) model. The program is part of the utility's Water Conservation and Sustainability Plan to reduce per capita water usage 20 percent by the year 2020, with the goal of protecting the quality and quantity of the deep-well aquifer that supplies the Madison area.

Toilets eligible for rebate must be HETs (which use an average of 1.28 gallons per flush) and must be on the Environmental Protection Agency's (EPA) WaterSense list. A toilet that meets the criteria and is purchased after January 1, 2009, will be eligible. Rebates will be in the form of checks sent to the customer's residence of record or as a credit on the customer's water bill; the rebate amount will not exceed the purchase price of the toilet.

To apply for the rebate, you must submit two items: the original, dated sales receipt for the toilet showing the manufacturer's model name and number and the completed application form (PDF). (You should keep a photocopy of your receipt.) These items must be mailed to the following address:

Madison Water Utility
Toilet Rebate Program
119 East Olin Avenue
Madison, WI 53713

Eligibility

Participants in the program must be residential customers of the Madison Water Utility, and the installation address must be in the customer service area of the utility. Qualified customers are those who live in single-family homes, condos, or apartments in buildings no larger than four units. Rebates are for replacement of existing larger-capacity toilets, and are not for new construction. Rebates are first-come, first-served, until funding is exhausted. The program is for only one rebate for one toilet per household. Eligible replacement toilets must be HETs listed on the EPA WaterSense website (Click on the Product Category toilets, then click on the brand name, then on the model name, and then on the SEARCH button to find the model number--which will appear at the bottom of the WaterSense page).

Installation

Homeowners may install the toilets themselves, or they may hire a plumber or contractor to do the job. Owners are responsible for proper installation and associated costs. Installation may be subject to verification by water utility personnel. Toilets may be purchased at any supplier as long as they are on the WaterSense list of HETs.

Rebates

Rebate checks of up to $100 (not to exceed actual purchase price) will be sent to the customer's address or credited to the customer's water bill, after applications are processed. Please allow four to six weeks. Rebates are not available for the costs of installation.

Disposal of Old Toilets

Replaced toilets should be placed at the curb for pick-up by the City Streets and Recycling Department.

For more information, call the Madison Water Utility at (608) 266-4651.

Download the Toilet Rebate Application Form (PDF)

To view the Toilet Rebate Video, download Adobe FlashPlayer.