View Your Water Use


Conservation tool

How much water do you use watering your lawn? How about doing laundry or taking a shower? Now there's an easy way to find out. View your home's monthly, daily, even hourly water use to see exactly when you're using water and how much you're using.

How to sign up:

  • Click here to create an Municipal Services Bill Pay account, if you do not already have one. You will need the Customer Number and Account Number from your Municipal Services Bill to create one (view this document for instructions on how to find your customer and account number)
  • Once you've logged in, you will see an option on the left side of the screen that says “consumption”. Click the "consumption" link to view your hourly, daily, and monthly usage.

Usage Alerts

  • Sign up to be notified if your usage surpasses a threshold that you choose.
  • You can set up monthly, weekly, or daily water consumption thresholds.
  • If your water use goes above the number of gallons that you’ve chosen, you’ll get an alert via email. 

Why it matters

Madison Water Utility is the first in Wisconsin to allow customers to view their monthly, daily, even hourly water use online. Tracking your water use can help you catch plumbing leaks and spot inefficient appliances and fixtures like old water softeners, washing machines and toilets. If you have an older toilet, consider taking advantage of our toilet rebate program to replace it with a high-efficiency model. Saving water saves energy.

It takes an enormous amount of energy to pump water from the ground and then pump it again to homes and businesses across Madison. We pump more than 8 tons of water from the aquifer every minute at every operating well across the city. Take a look at some of our conservation tips to see how you can conserve, and learn how to spot leaks in your home.

People living in single family homes and duplexes in Madison currently use 60.9 gallons of water per person per day, but we hope to reduce that number by giving customers the detailed information they need to conserve. Thousands of MWU customers are taking the first, critical step towards conservation by tracking their detailed water use online. Once you know when you're using water and how you’re using water, it’s easier to conserve.

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