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District 12

Alder Barbara Vedder

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Alder Barbara Vedder

Contact Information

Home Address:

2314 E Dayton St

Council Office

Common Council Office:
210 Martin Luther King, Jr. Blvd
Room 417
Madison, WI 53703
Phone: (608) 266-4071
Fax: (608) 267-8669
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District 12 Blog

Power Restoration Latest Update

June 16, 2022 10:07 AM

MGE Continues to Restore Service Following Two Storms

Another storm rolled through Madison Gas and Electric's (MGE) service territory Wednesday evening, resulting in some new outages and slowed progress due to weather conditions. Some mutual assistance crews helping MGE also have been called back to address outages caused by tornadoes and severe weather in other parts of Wisconsin.

As of 9:45 p.m., 836 customers are without service. Crews have been able to make significant progress since restoration efforts began Monday, restoring about 96% of customers impacted by Monday's storm.

Crews continue their work to restore service to customers who have been without power since Monday's storm-related outages. MGE will have crews working throughout the overnight hours and Thursday to address the remaining outages.

Earlier Wednesday evening, MGE resumed estimated restoration times for outages impacting more than one customer. Restoration activities also continue on outages impacting a single customer. Single customer outages currently have an estimated restoration time of 12:00 a.m. on June 17. The actual restoration for individual incidents will vary. Some will be sooner. We encourage customers to check our outage map and outage information page for updates as restoration work continues.


Extensive restoration effort

We are thankful to our community for their continued patience in what has been an extraordinary situation. We also thank our MGE crews, mutual assistance and contractor crews for working tirelessly to help restore service to our customers.

MGE and mutual assistance and contractor crews continue to replace broken poles and address unresolved incidents, many of which require extensive restoration work but impact few customers, making for a more significant restoration effort than we have experienced in recent years.

Why is restoration taking so long?
Monday's storm resulted in the largest number of individual outage incidents MGE has experienced at one time. Each incident represents a location with varying complexity to restore service. The biggest challenges with Monday's event have been the high volume of downed lines, the large number of separate outage incidents and new outages resulting from weakened trees and branches falling on power lines.
Downed lines
Public safety is our first priority. We remind everyone to stay clear of damaged areas and never approach a downed power line or anything that comes in contact with it. Always assume a power line is energized and extremely dangerous and stay away. If you see a downed line, please notify MGE immediately by calling (608) 252-7111. Visit our safety page to learn more.
Report an outage
Customers who have not yet reported a loss of power should call MGE at (608) 252-7111 to report an outage or any incidents of downed wires.

Service restoration  
All outage restoration follows a five-step process. In small incidents, these steps are often done by a single crew and can be accomplished very quickly. In major outages, however, several parts of the company become involved. Learn more about our process.
Sometimes you may notice an MGE vehicle or employee/crew in your neighborhood for a while without your service being restored. Here are some of the reasons:

  • They are doing damage assessment and reporting the situation back to our dispatch center. They may even leave your neighborhood before service is restored.
  • They are monitoring a downed line until a crew can come and make the situation safe.
  • They are waiting for the electrical system to be switched so they can work on it.
  • They are waiting for additional equipment or materials to complete the job.

If you have damage to electric lines  
Check our storm and outage FAQ page. If you have damage to the electric lines coming into your home, this page includes a graphic showing what equipment MGE owns and what equipment you own. Customers with damage to their equipment will need to have an electrician make repairs first, then contact us to have our personnel return to restore service. 


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