Coronavirus (COVID-19) Updates

Beginning June 8, 2020 the Building Inspection plan review and zoning review counters will be open to the public by appointment only.

For information about scheduling an appointment and other Building Inspection services please see the Building Inspection Coronavirus (COVID-19) page.

View all impacts to City service on the City's COVID-19 website.

Complaints: Common Issues & Reporting

Housing Complaint Process

If you're having problems with your apartment or building, first contact the owner or manager. If you do so and get little or no response from them, you may contact Building Inspection. An inspector will inspect the property to see if the maintenance issues are a violation. If we find code violations, we will send an Official Notice to owner. The Official Notice will list the violations and the due dates for fixing those issues.

We will need:

  • your name
  • your contact information
  • your address (apartment #)
  • access to the areas of the apartment (or part of the building ) where the violations are.
Can the Landlord Retaliate Against Me, if I File A Complaint?

No. Landlords cannot evict you or threaten to do so because you have reported a violation. That would be a violation of MGO32.15 State 704.45, and Agriculture Trade & Consumer Protection (ATCP) 134.09(5). A property owner can evict you if you are breaking a rule that is in your lease.

Common Issues
  • Peeling paint
  • Deteriorated porches
  • Siding, chimneys and roofs
  • Broken windows and damaged doors
  • Plumbing and electrical violations
  • Inadequate heat
  • Broken locks on doors and windows
  • Holes in walls
  • Deteriorated floor coverings
  • Missing and defective smoke alarms.

Phone: (608) 266-4551, ask to report a housing problem.

Last Updated: 11/20/2020

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Rent Abatement

Tenants may be able to reduce their rent if a landlord hasn't corrected certain housing code violations.

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