Coronavirus (COVID-19) Updates

Beginning June 8, 2020 the Building Inspection plan review and zoning review counters will be open to the public by appointment only.

For information about scheduling an appointment and other Building Inspection services please see the Building Inspection Coronavirus (COVID-19) page.

View all impacts to City service on the City's COVID-19 website.

Complaints: Common Issues & Reporting

Housing Complaint Process

If you are experiencing specific maintenance problems with your apartment or the building in which you reside, and you have contacted your building owner or manager about the problem(s) with little or no response from them, we invite you to contact Building Inspection so that we may insect the property and determine if the maintenance issues are a violation. If violations exist, we will send an Official Notice directing that they be corrected within a reasonable time limit. We will need your name, contact information, address (apartment #) and we will need access to the areas of the apartment (or part of the building ) that your complaint references.

Can the Landlord Retaliate Against Me, if I File A Complaint?

No. Landlords cannot evict you or threaten to do so because you have reported a violation. That would be a violation of MGO32.15 State 704.45, and Agriculture Trade & Consumer Protection (ATCP) 134.09(5).

Common Issues
  • Peeling paint
  • Deteriorated porches
  • Siding, chimneys and roofs
  • Broken windows and damaged doors
  • Plumbing and electrical violations
  • Inadequate heat
  • Broken locks on doors and windows
  • Holes in walls
  • Deteriorated floor coverings
  • Missing and defective smoke alarms.

Phone: (608) 266-4551, Ask to report a housing problem.

Last Updated: 03/27/2012

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Rent Abatement

Tenants may be able to reduce their rent if a landlord hasn't corrected certain housing code violations.

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