Service Hours

The hours and days of service for paratransit closely match Metro's regular fixed-route bus service. Approximate hours listed below:

  • Weekdays: 5:30 am – midnight
  • Saturdays & Sundays: 7:00 am – 11:30 pm
  • * Holidays: 7:00 am – 7:00 pm

Paratransit service hours vary on Christmas Eve (12/24) and New Year's Eve (12/31). Please call 608-266-4466 for details.

* Service times and schedules are dependent on fixed-route holiday service. Additionally, all standing rides are canceled on holidays. Riders must call Metro Customer Service at (608) 266-4466 to schedule a casual ride to travel on these dates.

Service Area

Like the service hours, the paratransit service area closely matches regular fixed-route bus service. Generally, if you can get to a location using a fixed-route city bus, you should be able to get there using paratransit. However, there are some exceptions. Please call Metro Customer Service for additional questions.

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