Bike Racks

All Metro buses are equipped with bike racks. 

When boarding at BRT stations, roll your bike on the back of the bus.

When boarding Metro's standard buses, bicycles must be placed on the outside racks located at the front of the bus.

• Bikes are not allowed inside Metro's standard-size buses.
• Fat tires do not fit on the rack.
• For everyone's safety, any bike over 55 lbs. is not allowed on the outside bike rack.
• Overloading outside racks can cause heavy bicycles to tilt or even fall.

Boarding at BRT Stations

• Board at the rear doors. Roll your bike on the station platforms and onto the bus. Look for the bicycle image on the platform floor to see where to wait.
• Place the bike in one of the racks on either side of the aisle.
• Secure your bike. Use black Velcro straps on the window. The shorter strap is for the closest bike to the window. The longer strap is for bikes further away.

• We suggest standing by your bike when riding. 

  Watch Video

Boarding at Standard Stops

Watch Video

Waiting to Board

• As the bus approaches, have your bike ready to load
• Remove any items that could fall off (bike pump, water bottle, etc).
• Always approach the bus from the curbside.
• Tell the bus driver that you are loading a bike.

Electric Buses

In certain areas, electric 60-foot buses may stop at a standard location. 

• Enter at the rear door.
• Lift your bike to board or exit the bus.

Standard Buses 

Use the Bike Rack at the Front of the Bus

1. Squeeze the handle and pull down to release the folded bike rack.
2. Lift the bike onto the rack, putting the front and rear wheels in the marked slots.
   Load the rack nearest the bus first.
3. Raise the support arm, as far up on the wheel as you can.
   Make sure it is resting on your front tire, not on the fender or frame.

Unloading Your Bike

• Tell the driver you need to unload your bike.
• Move the support arm down and lift your bike out.
• Please fold up the rack if it is empty.

Rules of the Rack

• For safety reasons, the driver cannot get off the bus to assist you.
• Bike racks are first-come, first-served. Each standard-sized bus can carry two bikes.
• The front wheel of the bike closest to the bus should face the curbside. The front wheel of the second bicycle must face the bus driver's side.
• There is no additional fare for using the bike rack.
• Children 10 and younger must be accompanied by an adult to load and unload bikes.
• Bikes are not allowed inside standard-sized buses.
• Any bike weighing over 55 lbs. is not allowed on Metro's bike racks.

Need Help or Assistance?

Contact Metro's Customer Service at (608) 266-4466 or email mymetrobus@cityofmadison.com.