Our People

Worst-case: What happens when a water main breaks under an airport taxiway? Posted 04/19/2019
--- On a cold December day in 2017, Madison Water Utility got a call. “It was the airport saying, “There’s water bubbling up next to the taxiway,’” recalls Madison Water Utility field supervisor Don Russell. “We sent a crew out there immediately and determined – yep, it was a main break on the 10-inch line that runs diagonally east-west under both taxiways and the main runway.” Read more »
Imagine a Day Without Water Posted 10/10/2018
Madison uses 26 million gallons of water a day. Can you imagine one day without it? Read more »
High school students get hands-on training at MWU Posted 08/17/2018
Most 17 year-olds probably don’t think much about water meters. “Honestly, I’d never seen a water meter before,” admits 17 year-old Erika Hosokawa. Or about hose bib vacuum breakers. “I didn’t think of them at all,” laughs Raymond Weinert. “This was not in my mind.” Or pretty much anything having to do with a water utility. Read more »
Worst winter ever? Lessons learned from the "polar vortex" winter of 2013-14 Posted 12/29/2017
Read more »
Imagine a day without water Posted 09/06/2016
Madison uses 27 million gallons of water a day. Can you imagine one day without it? (Related story: More than a dozen area agencies, municipalities and non-profits are asking people to imagine a day without water.) Read more »
MWU releases Annual Water Quality Report Posted 05/13/2015
Madison's drinking water once again met or exceeded all federal and state standards for health, quality and safety. Click here to access the detailed Annual Water Quality Report. --- Read more »
EPA seeks details of Madison’s Lead Service Replacement Program Posted 11/07/2014
Madison's once-controversial program may now become a model for other cities --- “Those books are the lead service contracts,” says Madison Water Utility operations clerk Amy Jones, gesturing over her shoulder to three massive binders stacked neatly on top of a filing cabinet. Read more »
Madison women make history -- with a little help from their friends Posted 10/14/2013
MWU creates first women's "tapping team" in Wisconsin Read more »
Sometimes, it's what you don't see Posted 09/25/2013
The stories keep coming in – the landlord who found a broken showerhead spewing water in an unoccupied apartment; the man with a silently running toilet; the couple unaware that a burst hose was gushing in their yard. "They normally say, 'It's impossible. There's no way for that much water to be used and I wouldn't notice it,'" says Madison Water Utility customer service representative Sherri Becker, who often fields calls from customers who've gotten a "continuous usage" letter from the utility to alert them about a possible water leak. Read more »
MWU honored for winning Best-Tasting Water in the state! Posted 09/04/2013
Darn tasty water It's not every day that MWU employees stand before the Madison Common Council surrounded by cheers and applause. But it's also not every day that the city is honored by the Wisconsin Water Association (WWA) for having the best-tasting water in the state. Read more »
Wisconsin's first ever women's tapping team created at MWU Posted 08/13/2013
It's not easy. Tapping a copper line into a gushing water main takes skill, speed, strength – and a willingness to get soaked. But members of Wisconsin's first ever women's tapping team are ready for the challenge. "I thought, 'We have enough women in the utility, we could do this,'" says Kara Jafferis, on-call coordinator at Madison Water Utility. Read more »

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Worst-case: What happens when a water main breaks under an airport taxiway? Posted 04/19/2019

Imagine a Day Without Water Posted 10/10/2018

High school students get hands-on training at MWU Posted 08/17/2018

Worst winter ever? Lessons learned from the "polar vortex" winter of 2013-14 Posted 12/29/2017

Imagine a day without water Posted 09/06/2016

MWU releases Annual Water Quality Report Posted 05/13/2015

EPA seeks details of Madison’s Lead Service Replacement Program Posted 11/07/2014

Madison women make history -- with a little help from their friends Posted 10/14/2013

Sometimes, it's what you don't see Posted 09/25/2013

MWU honored for winning Best-Tasting Water in the state! Posted 09/04/2013

Wisconsin's first ever women's tapping team created at MWU Posted 08/13/2013

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