To our e-billing and water use tracking customers
As you've no doubt noticed, our Customer Care page has been down for some time. The software we use for e-billing and displaying water usage data is..
What does sustainability mean to you? At Madison Water Utility, it means improved leak detection, renewing our water infrastructure, and public outreach and education. It also means preserving water quality through our Wellhead Protection Program and considering future generations in every decision we make.
What You Can Do
Believe it or not, Madison's total water use has dropped significantly over the last two decades, even as our population continues to grow. But there's always room for improvement. People in Madison use an average of 61 gallons of water per person, per day. Our goal is to reduce that number to 58 gallons by the year 2020.
- Keep track of your monthly, daily, even hourly water use through our online water usage tracking tool
- Take advantage of our toilet rebate program to install a new, water-efficient toilet.
- Check out tips on how you can conserve both inside your home and outside when caring for your lawn and garden.
What We're Doing
Rebuilding and Renewing
When a water main breaks, it doesn't just mean an expensive and sometimes time-consuming repair. It also means the loss of high-quality drinking water. That's why our major goal over the next several decades is the rebuilding and renewing of our massive water infrastructure.
Our Water Wagon is a pretty fun way to get water. But it's a lot more than that. The Water Wagon is a hands-on mobile teaching tool that we bring to community events and schools across Madison. It gets the attention of kids and adults alike and has been a great way to open a dialogue about the value of water and the importance of conservation.
Ensuring that future generations will have access to high quality water is our top priority. Through our Wellhead Protection Program, we work with the city to restrict future land uses that could lead to contamination of the water entering our wells. Protecting our groundwater requires the combined efforts of many entities, from regulatory agencies to individual customers and businesses.
Our Advanced Metering Infrastructure (AMI) system allows our customers to track their day-to-day water usage, giving them the tools they need to conserve and catch costly leaks.