Assault Awareness/De-escalation Techniques
Watch a previously recorded training session on assault awareness and deescalation techniques presented by Metro's safety coordinator Justin Maki.
Watch Training Session
Learn:
- the definition of assault
- types of assault
- why you are at risk
- situational awareness
- how to report
- verbal and non-verbal communication techniques to defuse hostility, avoid physical aggression and obtain voluntary compliance
Questions on the training?
Email Justin at JMaki@cityofmadison.com, call 608-266-5961 or stop by his office in the 1101 Operations area.