Policies & Procedures

APMs & Work Rules

Employees

Hiring

  • Hiring process

    Overview of the hiring process for supervisors and hiring managers.

  • Equitable Hiring Plan

    Use this plan to make sure your hiring process is equitable and inclusive.

  • Interviews

    Guidelines for panel members and the interview process.

  • Red-flag process

    Process for interviews and candidate selection to protect against bias.

  • Hiring forms

    Forms for screening authorizations, reference checks, employment eligibility, and more.

Supervisors

Our Vision & Mission

Vision

Our Madison – Inclusive, Innovative, & Thriving

Mission

Our Mission is to provide the highest quality service for the common good of our residents and visitors.

Our Service Promise

I have the highest expectations for myself and my fellow employees. Every day, I will:

  • Serve coworkers and members of the public in a kind and friendly manner.
  • Listen actively and communicate clearly.
  • Involve those who are impacted before making decisions.
  • Collaborate with others to learn, improve, and solve problems.
  • Treat everyone as they would like to be treated.
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