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  • Reduced Service Today! posted Monday, Jan. 18, 2021 – 3:00 am Buses follow SATURDAY schedules due to the Martin Luther King Jr. holiday. Metro's call center will be open from 8 am - 4:30 pm. Learn More >>
  • Buses are detouring from the Capitol Square posted Sunday, Jan. 17, 2021 – 5:00 am Board one block off the square at 'special event' stops.
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  1. City of Madison
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  4. Low Income Pass

Low Income Pass

Metro 31-Day passes are available to eligible low-income riders for $28.

Passes are available on a first-come, first-served basis on the 1st and 15th days of each month. Supplies are limited, so we encourage you to buy your passes on or as close to these dates as possible.

Eligibility

To be eligible to purchase a low income pass, riders must do one of the following:

  • Fill out a self-certification form that income is at or below 150% of national poverty guideline. Forms can be completed at time of purchase and no additional paperwork is required. A six-month Low Income Pass eligibility card will be issued.
  • Show your Low Income Pass Eligibility Card at time of purchase.
  • Show their valid QUEST card at time of purchase.

Additional Purchase Information

  • Purchases are limited to one pass per person, per month.
  • Passes must be purchased in-person. Pass user must be present at time of purchase.
  • Passes are available on a first-come, first-served basis.
  • Due to limited availability, passes are only available at the three locations below. Please call locations to verify pass availability.

Where to Buy

Metro Transit Administration Office
1245 E. Washington Ave. Ste. 201
Monday – Friday; 7:30 am – 3:30 pm 
608-266-4904

Dane County Job Center - BY APPOINTMENT ONLY
1819 Aberg Ave.
Monday – Friday; 7:45 am – 4:30 pm
Call 608-242-7429 to schedule an appointment. No walk-ins allowed.

 

City of Madison- Treasurer's Office - TEMPORARILY CLOSED
210 MLK Jr. Blvd., Rm 107
Monday – Friday; 8:00 am – 4:30 pm
608-266-4771

Fares

  • Buy Online
  • Commute Card for Businesses
  • Employer & Campus Pass Programs
  • Low Income Pass Program
  • Paratransit Fares
  • Sales Outlets
  • Senior / Disabled Fare Eligibility

Administration Office

Metro Transit Administration Office
1245 E. Washington Ave. Suite 201
Madison, WI 53703

  • Hours: Monday – Friday, 7:30 am – 3:30 pm
  • Phone: (608) 266-4904
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Metro Transit
Justin Stuehrenberg, General Manager

Customer Service

  • Monday – Friday: 6:15 am – 6:00 pm
  • Weekend & Holiday: 8:00 am – 4:30 pm
  • (608) 266-4466
  • WI Relay Service
  • mymetrobus@cityofmadison.com
  • Fill Out a Feedback Form

Rider Information

  • Rider Tools & Apps
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  • Travel in Monona
 

Business Resources

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  • Doing Business with Metro
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About Metro Transit

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  • Civil Rights & Title VI
  • Oversight Committees
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