Winter Weather Riding

During extreme winter conditions, the safest choice is to stay where you are. If you need to travel, taking the bus is often your best option. In emergencies, dial 911 on your mobile phone, or ask a Metro Transit driver for help if you're on the bus.

Buses will likely fall behind schedule during winter weather conditions. Metro recommends taking an earlier trip and planning extra time for the commute to make sure you arrive on time at your destination. Be assured that your driver is doing everything possible to stay on schedule while maintaining safety.

Use Metro's Bus Tracker to track your bus and see real-time arrival information before heading out, limiting your time outdoors in extreme cold. You can also contact Metro Transit's Customer Service at (608) 266-4466 for updates.

Service may be disrupted during severe weather. Riders are encouraged to dress warmly, carry a flashlight, fully charge their mobile phone, and be prepared for longer wait and travel times. Sign up to receive Metro Service Alerts, follow us on our social media platforms, and check our website for service updates.

• Wait for your bus by a driveway or corner that has been cleared of snow and ice.
• For your safety, avoid standing in deep snow or on top of snow banks.
• If your bus stop is located on a steep hill, wait at the next closest stop at the top or bottom of the hill.
• Use a flashlight to signal your driver that you are waiting at your stop.
• Stand clear of bus mirrors and the curb or platform edge until the bus comes to a complete stop.
• Please hold onto the handrails and watch your step—floors may be slippery.
• Drivers may drop off at an alternative location for your safety.