Paratransit Customer Survey
Tell Us About Your Paratransit Ride!
Metro is continuously working to improve the paratransit experience. Please let us know how your rides are going.
What's not working? What can we do to improve? Is there anything else we should know?
This survey should not be considered a scientific survey, but a way to gather feedback so that we can keep working on making the system better. Your responses can be completely anonymous.
Printed responses can be returned in the enclosed
business reply envelope or mailed to:
Metro Transit
1245 E. Washington Ave., Suite 201
Madison, WI 53703
You can also provide feedback at anytime by:
- Calling (608) 266-4466
- Emailing mymetrobus@cityofmadison.com
- Filling out an online form at MyMetroBus.com/Feedback
Take the Paratransit Survey
This survey will remain open for 30 days, beginning Monday, September 21.