- Canceling a reservation made on Opening Day will result in a 50% refund. Opening Day for 2026 reservations is Monday, November 3, 2025.
- Cancelation requests must be submitted at least 11 or more days before event date.
- No refunds are given if the request is submitted 10 days or fewer before event date.
- Changes can be made by calling the Parks Lakeside Offices at 608-266-4711.
- Cancelation requests must be submitted to parks@cityofmadison.com or in writing to:
- Madison Parks - Cancelations
330 E. Lakeside Street
Madison, WI 53715
| Type | 28+ Days Before Event | 11-27 Days Before Event | 10 Days or Fewer Before Event | Undesirable Weather* |
|---|
| Change Date or Location | 85% credit transfer** | 75% credit transfer** | No refund | No refund |
| Cancelation | 75% refund | 50% refund | No refund | No refund |
*If the National Weather Service issues a Watch, Warning, or Advisory on the day of your reservation and you do not use the space, you may submit a refund request (in writing) within three (3) business days after your event. Requests that meet the criteria will receive an 85% refund and 15% credit on your account (good through October 15 of the year issued)
**All credits on your account must be used by October 15 of the year issued. After October 15, credits will be removed from your account.