Bill Calculator

This tool estimates your monthly Municipal Services Bill. Each field is set to residential average by default.

Instructions

  1. Enter your account type 
  2. Enter your meter size 
  3. Enter your total water and sewer consumption 
  4. Enter the stormwater area for both impervious and pervious (optional)
  5. Select the municipal services you have (all six services are selected by default) 

These details can be found on your bill. See the example bill below to find where this information is located on your bill.  

Where to find this information on your bill:

  • "Account Type" is found at the top of page 1 of the bill under your name and address (residential, multi-family, duplex, etc.)
  • "Meter Size" is found at the bottom of page 2 of the bill under the Water section (3/4", 5/8", etc.)
  • "Water and Sewer Consumption" is found at the top of page 2 of the bill under the Sewer section, listed as "City Sewer Service" (i.e., 4,013 gallons)
  • "Stormwater Area" is found on page 2 of the bill under Stormwater (sq. ft. listed for "impervious" and "pervious").

Page 1 of Municipal Services Bill

Example municipal services bill showing account type

Page 2 of Municipal Services Bill

Example municipal services bill showing total gallons used

Frequently Asked Questions (FAQs)

How do I open an account or ask questions about my account?

You may contact our billing office at (608) 266-4641 between 7:30 a.m. and 4:00 p.m., Monday through Friday.

How does Madison Water Utility set it's rates?

Water rates are set by the state Public Service Commission through rate cases in which the utility requests pricing to cover its costs of providing the service.

The other charges on the Municipal Services Bill (sewer, stormwater, urban forestry, resource recovery, and landfill) are set by City of Madison Common Council. 

What is the average amount of water people use in Madison?

Per-capita water use for customers living in single-family homes has dropped to the lowest level in at least the last 20 years. Residential customers used 53 gallons per-person per day in 2018. Back in 1988, that number was 80 gallons per person.

The drop in per-capita water use means the City of Madison has hit its water conservation and sustainability goal set in 2006 that called for a 20% reduction in per-capita residential water use by 2020, based on a five-year rolling average.

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