Training Home

Course Offerings 90 Minute Training Trainings Upon Request
Resource Material Leadership Academy Supervisory Academy Framework for Excellence
Consultation and Facilitation Internal Training Request Form New Supervisor Orientation CPR Resources
   
MONTHLY LISTING OF COURSES

January || February || March || April || May || June  
July || August || September || October || November || December

December, 2012

Date Time Course
5 9:00 a.m. - 11:30 a.m.  Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
5 1:00 p.m. - 3:30 p.m.  Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
6 8:30 a.m. - 12:00 p.m. Glad I Could Help: Real Customer Service Situations for Discussion
18 8:30 a.m. - 12:00 p.m. The Natural Step

January, 2013

Date Time Course
16 9:00 a.m. - 12:00 p.m. How to Write a Position Description
17 8:30 a.m. - 10:30 a.m. "Nuts & Bolts" of Retirement Planning - Life & Health/Sick Leave/Financial Planning
23 8:30 a.m. - 12:00 p.m. When Customers Go Bad
24 8:30 a.m. - 10:30 a.m.  "Nuts & Bolts" of Retirement Planning - Wisconsin Employee Trust Fund
29 8:30 a.m. - 12:00 p.m.  The Natural Step
30 9:00 a.m. - 12:00 p.m. Open Meetings, Public Records and Ethics Laws
30 3:00 p.m. - 5:00 p.m. "Nuts & Bolts" of Retirement Planning - Social Security

February, 2013

Date Time Course
5 9:00 a.m. - 12:00 p.m. Open Meetings, Public Records and Ethics Laws
6 8:00 a.m. - 12:00 p.m. Business Writing Part I
13 8:00 a.m. - 12:00 p.m. Business Writing Part II
14 9:00 a.m. - 12:00 p.m. Open Meetings, Public Records and Ethics Laws
14 9:30 a.m. - 11:30 a.m. Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
19 9:00 a.m. - 11:30 a.m. Spanish II
21 9:00 a.m. - 12:00 p.m. How to Give and Receive Constructive Feedback
26 9:00 a.m. - 11:30 a.m. Spanish II
27 9:00 a.m. - 12:00 p.m. A.C.E. It! How to Solve Tough Workplace Problems

March, 2013

Date Time Course
5 9:00 a.m. - 11:30 a.m. Spanish II
7 9:00 a.m. - 12:00 p.m.  Open Meetings, Public Records and Ethics Laws
12 9:00 a.m. - 11:30 a.m.  Spanish II
14 9:30 a.m. - 11:30 a.m. Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
14 1:00 p.m. - 3:00 p.m. Prohibited Harassment and/or Discrimination Policy (Supervisory)
19 9:00 a.m. - 11:30 a.m. Spanish II
19 1:00 p.m. - 3:00 p.m. The Legislative Process Workshop
21 8:30 a.m. - 12:00 p.m. How to Handle Difficult and Unruly People
26 9:00 a.m. - 11:30 a.m. Spanish II
27 8:30 a.m. - 12:00 p.m. How to Communicate and Listen Effectively
28 2:00 p.m. - 6:00 p.m.  Learn the Basics of the Computer

April, 2013

Date Time Course
2 9:00 a.m. - 11:30 a.m. Spanish II
4 8:30 a.m. - 11:30 a.m. Awareness and Prevention of Hate Crimes
9 9:00 a.m. - 11:30 a.m. Spanish II
10 8:30 a.m. - 12:00 p.m. Lean Times, Lean Government
11 9:00 a.m. - 12:00 p.m. Bad Apples - How to Deal with Difficult Attitudes
18 9:30 a.m. - 11:30 a.m. Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
18 1:00 p.m. - 3:00 p.m. Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
25 8:30 a.m. - 12:00 p.m. Managing Projects
30 8:30 a.m. - 12:30 p.m. Performance Management (Supervisors and Managers)

May, 2013

Date Time Course
1 9:00 a.m. - 4:00 p.m. Low-Cost Effective Brochures and Newsletters
2 8:30 a.m. -12:00 p.m. The Telephone as a Customer Service Tool
14 9:00 a.m. - 12:00 p.m. Time Management
22 8:30 a.m. - 12:00 p.m.  Effective Facilitation and Meeting Management 
23 9:00 a.m. - 12:00 p.m.  Don't Bully Me: I Had Enough of that on the Playground - "Fostering Respectful Work Environments"
23 2:30 p.m. - 6:00 p.m.  Learn to Type (Part I)
29 9:30 a.m. - 11:30 a.m. Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
30 2:30 p.m. - 6:00 p.m.  Learn to Type (Part II)

June, 2013

Date Time Course
6 8:30 a.m. - 12:00 p.m. Basics of Customer Service
11 1:00 p.m. - 3:00 p.m. "Nuts & Bolts" of Retirement Planning - Life & Health/Sick Leave/Financial Planning
12 9:00 a.m. - 12:00 p.m.   Taking Effective Meeting Minutes
18 9:00 a.m. - 11:30 a.m.   Spanish I (For Beginners)
18 1:00 p.m. - 3:00 p.m. "Nuts & Bolts" of Retirement Planning - Wisconsin Employee Trust Funds
25 9:00 a.m. - 11:30 a.m.   Spanish I (For Beginners)
26 3:00 p.m. - 5:00 p.m.  "Nuts & Bolts" of Retirement Planning - Social Security
27 9:00 a.m. - 12:00 p.m. Civil Rights and Diversity Training

July, 2013

Date Time Course
2 9:00 a.m. - 11:30 a.m.   Spanish I (For Beginners)
9 9:00 a.m. - 11:30 a.m.   Spanish I (For Beginners)
9 8:30 a.m. - 12:00 p.m. The Natural Step
11 8:30 a.m. - 12:00 p.m. Glad I Could Help: Real Customer Service Situations for Discussion
16 9:00 a.m. - 11:30 a.m.   Spanish I (For Beginners)
16 1:00 p.m. - 3:00 p.m.  Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
17 9:30 a.m. - 11:30 a.m.  Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
17 1:00 p.m. - 3:00 p.m.  Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
18 8:30 a.m. - 10:30 a.m. Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
18 1:00 p.m. - 3:00 p.m.  Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
23 9:00 a.m. - 11:30 a.m.   Spanish I (For Beginners)
25 9:00 a.m. - 12:00 p.m. Communicating and Working Effectively with Customers
25 2:00 p.m. - 6:00 p.m.  Learn the Basics of the Computer
30 9:00 a.m. - 11:30 a.m.   Spanish I (For Beginners)

August, 2013

Date Time Course
6 9:00 a.m. - 11:30 a.m.   Spanish I (For Beginners)
14 8:30 a.m. - 12:30 p.m. Performance Management (Supervisors and Managers)
20 9:00 a.m. - 12:00 p.m. Everybody Wins: How to Turn Conflict into Collaboration
21 8:00 a.m. - 11:30 a.m.  Workplace Violence Prevention and Response Policy (Non-Supervisory)
22 2:30 p.m. - 6:00 p.m.  Learn to Type (Part I)
29 2:30 p.m. - 6:00 p.m. Learn to Type (Part II)

September, 2013

Date Time Course
26 9:00 a.m. - 12:00 p.m. Bad Apples - How to Deal with Difficult Attitudes

October, 2013

Date Time Course
3 4:00 p.m. - 6:00 p.m. Retirement Planning - When Retirement is Just Around the Corner - Life & Health/Sick Leave/Financial Planning
9 8:30 a.m. - 4:00 p.m.  Stress - How Do I Handle It?
10 4:00 p.m. - 6:00 p.m. Retirement Planning - When Retirement is Just Around the Corner - How to Cope with the Change of Retirement
17 8:30 a.m. - 12:00 p.m.  Keeping Cool with Hot Customers
17 4:00 p.m. - 6:00 p.m. Retirement Planning - When Retirement is Just Around the Corner - Planning for Your Lifetime and Your Legacy
24 4:00 p.m. - 6:00 p.m. Retirement Planning - When Retirement is Just Around the Corner - Wisconsin Employee Trust Funds
30 3:00 p.m. - 5:00 p.m. Retirement Planning - When Retirement is Just Around the Corner - Social Security (at SS's location)

November, 2013

Date Time Course
12 8:30 a.m. - 4:00 p.m.   Handling Anger Before It Handles You
14 8:30 a.m. - 12:00 p.m. M.E.E.T. on Common Ground: Speaking Up for Respect in the Workplace
20 8:30 a.m. - 12:00 p.m. Motivational Tools and Techniques

December, 2013

Date Time Course
11 8:30 a.m. - 12:00 p.m.  Just be F.A.I.R.: A Practical Approach to Diversity in the Workplace
12 2:00 p.m. - 6:00 p.m.  Learn the Basics of the Computer

 

 

 

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