Help Desk

Submitting a Service Ticket

Visit the IT Service Center

Phone: 608-266-4193

Please include the following in your request.

  • Your full name.
  • Your agency.
  • Telephone number.
  • A brief description of the issue. (When did it start happening? Does anyone else around you have the same problem? Did you recently get any new software?)

Appointments Required for In-person Support

In efforts to provide the best experience possible, all in-person Help Desk support is by appointment only. Please contact the Help Desk to set-up a service appointment, as walk-in or “stop-by” assistance is not supported.

Contact the Help Desk for a Service Appointment

Phone: 608-266-4193

Please include the following in your request.

  • Your full name.
  • Your agency.
  • Telephone number.
  • A brief description of the issue. (When did it start happening? Does anyone else around you have the same problem? Did you recently get any new software?)
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