Alder Erik Paulson
210 Martin Luther King, Jr. Blvd
Madison, WI 53703
Phone: (608) 266-4071
Fax: (608) 267-8669
WI Relay Service
Alder Paulson’s Updates
I hope everyone is staying well, and taking care of each other in these unprecedented times. I have a number of updates and resources to share related to COVID-19.
Food and resources
Streets Division operations
Metro bus service
Filing for unemployment
Parking restrictions relaxed
Madison Police Department customer services
Changes to City Engineering services
Madison Water Utility
1. Food and resources
According to the FDA, there is no expectation that there will be food shortages, and currently there is no evidence of food or food packaging being associated with transmission of COVID-19. That said, we are being asked to stay at home, so that means we need to access our local food.
When to shop
Woodman's, Metro Market, Metcalfe's, Hy-Vee, Pick 'n Save and others are using designated special shopping hours for those who are at higher risk for illness. At Woodman's East, special shopping hours are Wednesdays from 6-8 am. At Metro Market, special shopping hours are 6-8 am everyday.
Community food resources
If you're at higher risk of illness and in need of food or supplies, the following is a working list of resources available. This list is far from exhaustive and there are many community-based, grassroots efforts happening all over our city to connect residents in need with food resources.
WI State Journal – 3/18/20: "Here's where you can get free meals in Madison during the COVID-19 coronavirus pandemic"
Emergency food and general resources
1. 2-1-1 Wisconsin: https://211wisconsin.communityos.org/
Madison-area food pantries are constantly providing updated information on hours to United Way Dane County 2-1-1 staff and 2-1-1 also serves as a vital connection point for other critical resources.
Absentee voting is encouraged for the April 7 election. You can request an absentee ballot until April 2.
Request an absentee ballot online: Request a ballot at myvote.wi.gov. Choose "Vote Absentee" and complete the necessary information. You may need to upload a photo of your official identification like a driver's license or passport.
Request a ballot by email: You can email email@example.com and receive a ballot which you will need to print out, and mail it back in. In your email be sure to include:
Address to which the ballot should be mailed
Copy of voter ID, if not already on file in Clerk's Office
Ballots will be mailed out through the Thursday before the election. Absentee ballots must be received in the Clerk's Office in time for delivery to the polls on Election Day.
Curbside Voting: The City of Madison has reserved four parking spots on Martin Luther King, Jr. Blvd. outside the City-County Building and the Madison Municipal Building for curbside voting. Hours are: 8 am - 6 pm, Monday - Friday, March 20-April 3.
Signs will be posted at each of the designated stalls prompting voters who need to use the curbside voting option to call the City Clerk's Office. A pair of election officials will be sent out to the voter's vehicle to assist the voter in registering (if needed) and voting.
Voters who are high-risk for COVID-19 can cast their ballot from their vehicle. High-risk populations include older adults and people with chronic health conditions.
For those not at high-risk, in-person absentee voting is available in the Clerk's Office, City-County Building, Room 103, and in the Madison Municipal Building, Room 153. More sites may be added over the coming days; visit the City Clerk's in-person absentee voting page for the most up-to-date information.
3. Streets division operations
All Streets Division collection and maintenance operations are ongoing. This includes, trash, recycling, large item, pruning, street sweeping, pothole repair, and other services.
Early start for refuse and recycling
Items and carts placed to the curb for collection should be ready for pickup at the curb by 6:30 am. Field staff have staggered start times to facilitate social distancing.
Customer service offices are closed. Streets Division walk-in customer service offices are closed to the public until further notice.
Drop-off sites are open for regular winter hours, but with no unloading assistance. Staff at these sites cannot assist with unloading vehicles in an effort to practice social distancing.
Recycling fee stickers cannot be purchased from the drop-off site staff. Items that require a recycling fee must have the sticker attached before they can be dropped off at the site.
4. Metro bus service
Capacity on Metro Transit buses is limited to 15 passengers plus the driver.
Metro Transit should be used only for essential trips such as travel to employment, medical appointments, grocery stores, etc.
Use alternative forms of transportation if they are available to you.
Exit the bus through the rear doors.
Other than brief periods during boarding, you should maintain a distance of 6 feet from the driver and your fellow passengers.
It is particularly important for riders who are at a high risk of severe illness, including paratransit riders, to avoid public transit. High risk individuals include:
People 60 years or older
People with underlying health conditions including heart disease, lung disease, or diabetes
People who have a weakened immune system
Women who are pregnant
Changes in service
Metro Transit will be reducing service and following Saturday schedules all seven days of the week beginning on Monday, March 23.
Check the Metro website for possible changes in your bus route schedule.
This modified service will continue until the City begins to return to a more normal function.
Paratransit service will remain unchanged; however, paratransit riders who are at high risk of severe illness are encouraged to protect themselves and stay home if possible.
5. Filing for unemployment
If you are temporarily or indefinitely out of work, Governor Evers has issued an emergency order that states that applicants do not need to do a work search during the declared emergency. The Department is in the process of making the necessary updates. No action is needed on your part regarding the work search.
6. Parking restrictions temporarily relaxed
In an effort to accommodate the community and respond to temporary changes in neighborhood and business on-street parking needs, all on-street metered and time-limit parking restrictions are relaxed through Sunday, April 5, 2020.
In Madison, all on-street metered, 1-hour and 2-hour limit areas, including "permit only" areas, will not be enforced city-wide through Sunday, April 5, 2020. On-street meters will not require payment.
All other restrictions should be followed, including:
Posted "No Parking" areas, signs and hoods are still valid and enforceable.
Vehicles are required to move every 48 hours, or could be considered an abandoned vehicle and subject to citation and towing.
Disabled parking license plates or permits are still required to park in designated disabled parking stalls.
Do not park in marked Metro Bus stops.
Street Sweeping and Clean Streets-Clean Lakes restrictions are still in effect for posted dates and times, including on Thursday and Friday mornings downtown.
Leave loading zones free for day-to-day business needs.
All off-street garages and lots are operating as normal and will still require payment.
7. Madison Police Department customer services
While the public windows at the district stations remain open, MPD's support service windows in the City County Building are closed to the public. This impacts the following services:
Parking Citations can be paid the following ways:
Online at www.madisonpay.com
By mail: City Treasurer, P.O. Box 20, Madison, WI 53701-0020
At any of the MPD District Stations (excluding the Central District and South District); no cash payments can be accepted at these locations
For other parking citation questions or to contest a citation, call (608) 266-4170
To make arrangements to retrieve an impounded vehicle, call (608) 266-4170. Vehicle releases will be appointment only.
To retrieve property from MPD please call (608) 266-4955. Releases will be by appointment only.
Public records requests can be made in the following ways:
By calling (608) 266-4075
By emailing firstname.lastname@example.org
Sending a fax to: (608) 267-1117
By mail: Madison Police Records, 211 South Carroll Street, Madison, WI 53703
Routine public fingerprinting services are suspended until further notice
Please understand that most of MPD's civilian support staff is working from home during this time, and there may be delays in responding to voicemail or email requests. District stations remain open during normal business hours, to retain access for those needing essential MPD services. Please try a phone call for routine requests or issues. MPD's front-line, core services remain fully operational.
8. Changes to City Engineering services
Engineering offices are not open to the public at this time, and a date to reopen has not been set.
Office staff will continue to respond to emails, voicemails, field inspections and following up on drainage/erosion concerns. If you have general questions for the Engineering Division, email email@example.com.
The Engineering Operations team is working as normal. If you have questions or concerns for our Operation/Maintenance Section (sanitary or storm back-ups, dead animals in the Right of Way, etc.), call 608-266-4430. If after hours, a dispatcher will route your call appropriately.
Engineering construction services
The Construction Engineering group is continuing work on public works construction projects. At this time, no changes have been made to proposed construction projects, but a number of public information meetings for upcoming projects have been postponed. View the full list of postponed public information meetings.
9. Madison Water Utility exempting late payment fees until further notice
Madison Water Utility is exempting late payment fees until further notice.
They ask that customers who are still able to pay their Municipal Services Bill on time please continue to do so.
Madison Water Utility never disconnects customers for late payments.
10. Official information
Email to a friend