Esri and Cityworks Upgrade Project
Esri Enterprise and Trimble Cityworks Upgrade 2025-2026
The City of Madison leverages multiple geospatial-enabled platforms to support the work performed by our dedicated staff. From looking up your trash collection schedule or finding the least stressful bike route through town, to maintaining critical public infrastructure, myriad City functions rely on our Esri Enterprise framework.
GIS in Local Government
Geographic Information Systems (GIS) interact with a wide range of technologies, allowing internal staff, contractors, and the public to visualize and conceptualize complex data. Our Esri Enterprise environment allows staff to create and publish maps and applications both internally and externally, facilitating the dissemination of this data and its integration with other vital platforms. One of these platforms is Trimble Cityworks- a GIS-based platform allowing for robust asset management. To ensure efficiency for the stakeholders and users of this technology, it has been pivotal to treat upgrading both Esri and Trimble Cityworks holistically, as many of their functionalities are intermeshed.
The Road So Far
Your IT Department, in partnership with the contractor Timmons Group, has been hard at work over the past year building the baseline technical infrastructure that will host our newly upgraded GIS and Cityworks environment. This has involved many hours of building and configuring new servers, configuring the future-state and parallel future state environments, and testing the brand-new version of Cityworks [version 23.11]. Project success so far has been a multi-tiered effort through the partnership of IT and the multiple stakeholder departments city-wide.
Project Tracking and Timeline
Throughout the duration of the Esri and Cityworks project, our IT ticketing system TeamDynamix has been leveraged for its project management, ticket, and risk tracking capabilities. User questions and concerns are documented through this platform, allowing for a detailed view of the scope of impact that the implementation and upgrade of these environments entail.