1. Ironman Event May Impact Bus Service:

    Please plan for potential delays and detours, and check your trip using Bus Tracker.

  2. Real-Time Arrival BRT Station Signage Is Currently Unavailable:

    We are actively working to restore service. Please use Bus Tracker to track your trip.

Mobile App Instructions

Getting Started

Riding the bus is easy with the Metro Transit Fast Fares App. Pay your fare from your phone and enjoy features like free transfers and fare capping. Follow these simple steps to get started.
 

  1. Download the App

    The Metro Transit Fast Fares App can be found in your mobile app store.

    App Store (iOS) Google Play (Android)

  2. Create Your Account

    Open the app, click Sign Up in the top right corner, and follow the steps to create your account. A valid email address is required.

    Do you already have a Fast Fare Card? You can register one or more cards to your new or existing account.

  3. Choose Mobile App as Your Ride Option

    In the Metro Transit Fast Fares app, select Tap and Ride, and choose Mobile App as your ride type. Skip the next screen to Add Funds by selecting “I’ll Add Funds Later" at the bottom.

  4. Create Your Barcode

    Continuing in the app, tap the “Create My Mobile Barcode” button, give it a name, and finish by selecting the “Create My Barcode” button.

  5. Add Funds to Your Account

    Select the amount you wish to add using a credit or debit card. You can also use cash at any sales outlet or ticket vending machine at BRT stations.

  6. Boarding the Bus

    Before you get on the bus, open the Metro Transit Fast Fares App and log in. Make sure the QR code is showing on your screen. BRT stations will alert you when your bus is approaching the platform.

  7. Scan Your QR Code

    Hold your phone so the screen faces the middle of the fare reader. Keep it about four fingers away and ensure the QR code is in the center. Scan your phone each time you board the bus.

  8. Enjoy Your Ride!

    Keep in mind our code of conduct and riding rules to make sure you and your fellow riders have a safe and comfortable trip. Visit our How to Ride page for more helpful tips. 

Don’t Forget to Scan

Always remember to scan your phone when you board the bus.
This ensures two things:

  • Deducts the correct fare from your account.
  • Unlocks benefits like Free Transfers (within the 2-hour transfer window) and tracks Fare Cap Pricing automatically. You won’t be charged once you hit your daily, weekly, or monthly fare cap limit—just keep scanning and riding.

Need Help or Assistance?

Call us at (608) 266-4466 or email mymetrobus@cityofmadison.com.

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