Contact Us

Questions or Comments?

Administration Office

(608) 266-4904
1245 E. Washington Ave. Suite 201
Madison, WI 53703
Get Directions
Monday – Friday, 7:30 am – 4:30 pm
Management Staff Directory
Customer Service

(608) 266-4466
mymetrobus@cityofmadison.com
Monday - Friday: 6:15 am – 6:00 pm
Weekends & Holidays: 8:00 am – 4:30 pm
Paratransit

Customer Service: (608) 266-4466
24/7 Cancellation Line: (608) 267-1107
mymetrobus@cityofmadison.com
Advertising

Peg Anthony: (608) 267-8771
panthony@cityofmadison.com
MetroTransitAds.com
Lost & Found

(608) 266-4904
mymetrobus@cityofmadison.com
1245 E. Washington Ave. Suite 201
Madison, WI 53703
Get Directions
Monday – Friday, 7:30 am – 4:30 pm
Media Inquiries

(608) 266-4904
mymetrobus@cityofmadison.com
Open Records Requests

You may request records online using the City of Madison Public Records Request Center.
You can also request records in person, in writing, via email or phone. If you are submitting a request via email, please send to mymetrobus@cityofmadison.com.
RoundTrip

Connect to carpools, vanpools, bike buddies, Emergency Ride Home, and other smart options.
(608) 267-7433
roundtrip@cityofmadison.com
RoundTripGreaterMadison.org

Plan your trip, track your bus, and get real-time arrival info.