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Additional Contact Information

Administration Office

(608) 266-4904
1245 E. Washington Ave. Suite 201
Madison, WI 53703
Get Directions
Monday – Friday, 7:30 a.m. – 4:30 p.m.
Management Staff Directory

Customer Service

(608) 266-4466
mymetrobus@cityofmadison.com
Monday - Friday: 6:15 a.m. – 6:00 p.m.
Weekends & Holidays: 8:00 a.m. – 4:30 p.m.

Paratransit

Customer Service: (608) 266-4466
24/7 Cancellation Line: (608) 267-1107
mymetrobus@cityofmadison.com

Paratransit Information

Lost & Found

(608) 266-4904
mymetrobus@cityofmadison.com
1245 E. Washington Ave. Suite 201
Madison, WI 53703
Get Directions
Monday – Friday, 9:00 a.m. – 4:30 p.m.

Media Inquiries

(608) 266-4904
mymetrobus@cityofmadison.com

Open Records Requests

You may request records online using the City of Madison Public Records Request Center. 

You can also request records in person, in writing, via email or phone. If you are submitting a request via email, please send to mymetrobus@cityofmadison.com.

Advertising

Peg Anthony: (608) 267-8771
panthony@cityofmadison.com

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RoundTrip

Connect with carpool partners, bike buddies, Emergency Ride Home program, and more.

Round Trip of Greater Madison

Bus Stop Information & Service Change Request

Learn more about the Metro's planning guide or request changes to bus stop locations or other services.

Online Request Form Transit Facilities Planning & Design Manual

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