Mental Health Unit

Our Mission

The mission of the Madison Police Department Mental Health Unit is to provide a coordinated, professional and compassionate police response to individuals affected by mental illness and their families. The Mental Health Unit will work collaboratively with partner agencies to achieve improved outcomes for individuals affected by mental illnesses or suffering a crisis by connecting them to needed services and diverting them away from the criminal justice system whenever possible. The work of the Mental Health Unit will reduce calls for police service related to mental illness issues and will improve safety for officers and all members of the community.

Our Values

  • Problem solving: We believe in identifying the underlying issues creating police calls and reducing them.
  • Collaboration: We engage with partners from across the government, civil society, families and consumers to improve systems, relationships, and outcomes.
  • Diversion: We aim to reduce the involvement of criminal justice in mental health issues and the criminalization of mental illness.
  • Professional development: We seek increased knowledge and expertise within the unit and to share our knowledge and experience with the department at large.
Mental Health Unit Announcement
KOL 2018-Madison Police Department
Off the Square Club with Mental Health Unit officers

Testimonials

"The partnership between Journey Mental Health Center's Crisis Unit and Madison Police is invaluable. It has been inspiring to see a law enforcement agency so dedicated to understanding the individuals that come to their attention. The Madison Police Department, and more specifically the Mental Health Officer Team, has been willing to learn about mental health and non-physical crisis intervention. The work that the Madison Police Department in concert with Journey Mental Health Center's Crisis Team, provides the City of Madison's residents an opportunity to get mental health support in lieu of being incarcerated." -Hannah Flanagan, Director of Emergency Services for Journey Mental Health Center
"Our collaborative relationship with the Madison Police Department to provide intensive CIT training has demonstrated significant improvement in communication, ensuring officer and community safety and helping to connect those in crisis to mental health services." -Lindsay Wallace, Executive Director NAMI Dane County

October 22, 2019 2:54 PM

Acting Chief Wahl's first podcast is scheduled to be released on Monday, October 28th. Check it out! MPD Podcast Do you have any questions (general or complex) about policing in our community? Do you have any suggestions on what kind of topics you want to hear in a future podcast? If so, … [read more]

August 12, 2019 10:24 AM

What is the Community Academy? The Community Academy is designed to give you an in-depth look at the values, goals, and operations of the City of Madison Police Department. Our goal is to strengthen the partnership we have with our community by building understanding and improving … [read more]

August 8, 2019 9:57 AM

It is unfortunate that sudden violence perpetrated by an individual or individuals determined to kill innocent people is a reality in modern American communities. The good news is that the likelihood of finding yourself under fire by an active shooter is less than that of being struck by … [read more]

View all Community Outreach Blotter Postings

Meet the Mental Health Officer Team

Contact Mental Health Unit