Due to the current heat advisory, Madison Water Utility has reconnected water service to two homes that we believe are occupied. The homes are among 44 properties that have had service disconnected because property owners have not responded to our…
Madison Water Utility will present its 2014 operating budget plan to the Water Utility Board at tomorrow night's monthly meeting. Part of the budget plan includes a proposed rate increase of 22% to become effective in the second half of 2014.
The…
This morning, Madison Water Utility received an email from an outraged customer who said he'd been approached at his near west side property by two MWU employees. The men demanded immediate payment of a new water meter surcharge and even pulled a…
Madison Water Utility has no plans to pump water from Well 8 into our distribution system this summer. However, in order to ensure we are completely prepared should there be a major fire or other supply emergency in the area, we are bringing the…
Due to the current heat advisory, Madison Water Utility is reconnecting water service to five homes that we believe are occupied. The homes are among 49 properties that have had service disconnected because property owners have not responded to our…
Dozens of people in Madison have received suspicious phone calls from someone claiming to be with a local utility. In some cases, the caller or callers demand hundreds of dollars for a water meter repair or upgrade.
Madison Water Utility is in the…
Did you know Americans toss out 2.5 million plastic water bottles every HOUR?
MWU is encouraging Madisonians to switch from disposable plastic water bottles to reusable bottles this summer with our "Bare Your Bottle" contest. Just snap a photo of…
Madison Water Utility has still not made a decision on the use of our seasonal Well 8 on Madison's east side this summer. Though it is not currently in service, Well 8 is often used during the high-demand summer months and can be important to…
Madison Water Utility has recently shut off water service to 19 homes - four of which appear to be occupied - because property owners have not responded to our repeated requests to upgrade their water meters.
These customers were first notified…
Madison Water Utility wishes our Mad City Tappers and "Meter Madness" competitors good luck as they represent Wisconsin at the American Water Works Association (AWWA) conference in Denver next week.
Our Mad-City Tappers will take on teams from…
More than 200 residential customers have been alerted to major water leaks thanks to Madison Water Utility's Project H2O. The advanced metering infrastructure (AMI) system has been installed in 53,450 homes, apartments and businesses across Madison.
Madison Water Utility has released our annual Water Quality Report. We are pleased to announce that in 2012, Madison's water met or surpassed all Federal and State standards for health and safety.
The annual Water Quality Report is designed to…
The warm weather can only mean one thing - Madison Water Utility's "Water Wagon" is back in action, just in time for Drinking Water Week (May 5-11). Refill your bottle for free with clean, cool, refreshing Madison water at the Wednesday Dane County…
If you notice discolored water coming from the tap or lower than usual water pressure, don't be alarmed! Madison Water Utility crews are once again flushing water mains across the city.
Every spring and summer, crews use a technique called…
An elderly woman whose water service was shut off by Madison Water Utility last week has been located. Water Utility and Building Inspection employees met with the woman at her east side home on Friday to discuss water meter issues and extensive…
Two dogs were rescued from a home on Madison's east side, thanks to the diligence and compassion of city employees working through several different agencies. However, the whereabouts of the home's elderly owner are still unknown.
The residence…
What does it take to tap a small copper line into a live, gushing water main - in two minutes? On Thursday, April 25, you can catch Madison Water Utility's tapping team in action during our race-against-the-clock demonstrations from 9:30 - 11:00 a.m…
Madison Water Utility is planning additional testing after traces of the chemical 1,4 dioxane were detected in four of the city's water wells. 1,4 dioxane is a man-made chemical that's often used as a stabilizer for the solvent trichloroethane.
"I…
If you get a notice in the mail from Madison Water Utility or its contractor Corix Utilities - pay attention. Madison Water Utility is sending urgent disconnection notices to some customers who were first contacted last year about the installation…