Benefits
Moving to the Accela cloud offers several advantages, including:
- Increased efficiency
- Streamlined processes
- Improved data accessibility
- Better collaboration
- Reduced infrastructure maintenance costs
- Scalability to meet fluctuating demands
- Enhanced security features
- Ability to access applications from anywhere with an internet connection
- Ability to access specialized government-focused features and compliance capabilities
What will change?
The public facing interface will remain the same and those using the modern or the mobile internal interface will not see any changes. The only notable change is the internal classic interface will no longer be an option in the Accela cloud platform.
Other notable enhancements:
- Search enhancements
- Enhanced logging
- Increased security
- New views for mobile workers
- Improved data analytics and dashboard sharing
- Improved GIS integration and the ability to optimize routes for inspectors
- Associate multiple parcels, addresses, and owners with development applications
- Integration with M365 with the communication manager so that replies to emails will be captured in with the Accela record
- Enhancement options with public facing portal, customers can put in an address and it will let them know what types of work is allowed on a property based on its classification and zoning
Note: Some enhancements will need to be configured and tested after the migration to the cloud is complete.
More Information
Our plan to move forward is to provide monthly updates on the project. Please feel free to reach out to Riki Sjachrani at RSjachrani@cityofmadison.com with any questions.
