Skip to main content
City of Madison
  • Accounts
    • All Accounts
    • My Account
    • ePayments
    • Water Customer Care
    • Employment
    • Licenses & Permits
  • Services
  • Jobs
  • Agencies
    • All Agencies
    • Assessor's Office
    • Attorney's Office
    • Building Inspection
    • Civil Rights
    • Clerk's Office
    • Common Council
    • Community Development
    • Development Services Center
    • Economic Development
    • Employee Assistance Program
    • Engineering
    • Finance
    • Fire
    • Fleet Service
    • Golf
    • Goodman Pool
    • Housing Authority
    • Human Resources
    • Information Technology
    • Madison City Channel
    • Madison Public Library
    • Madison Senior Center
    • Mayor's Office
    • Metro Transit
    • Monona Terrace
    • Municipal Court
    • Office of Business Resources
    • Office of Real Estate Services
    • Olbrich Botanical Gardens
    • Parking Utility
    • Parks
    • Planning
    • Planning, Community & Economic Development
    • Police
    • Public Health Madison & Dane County
    • Public Works
    • Streets & Recycling
    • Traffic Engineering
    • Transportation
    • Treasurer's Office
    • Warner Park Community Recreation Center
    • Water Utility
  • Data
  • Contact
    • Mayor
    • City Council
    • City Staff & Agencies

Search form

Coronavirus (COVID-19)

  • City Services
  • Public Health
  • Get Alerts
  • Español
  • Hmoob

EmployeeNet

  • Home
  • Pay & Benefits
  • Professional Development
  • Policies & Procedures
  • Performance Excellence
  • Toolkit
  • Agency Intranets
  • SharePoint
  1. City of Madison
  2. EmployeeNet
  3. Information Technology
  4. Cybersecurity Awareness
Coronavirus (COVID‑19) Updates

Get the latest Employee Updates, information on working from home, policies, and data related to COVID-19.

Cybersecurity Awareness

Mission

The mission is to connect employees to services and information through people-focused technology solutions, in a safe and secure way.

Goals

  • Ensuring protection of our City employees and residents through the ongoing development of our security best practices.
  • Analyzing data to develop and share actionable mitigation recommendations.
  • Educating City employees on the importance and impacts of security threats.
  • Creating awareness about cybersecurity best practices. #BeCyberSmart

Defending Against COVID-19 Cyber Scams

COVID-19 image

You Are the First Line of Defense

Cyber scammers are taking advantage of fears surrounding COVID-19. They’re setting up websites to sell fake products, and using phishing emails, texts, and social media posts to facilitate scams and distribute malware. These cases continue to rise as more and more employees are teleworking. As the first line of defense, we all need to practice good cybersecurity hygiene.

What You Can Do
  • Avoid clicking on links in unsolicited emails and be wary of email attachments. See Using Caution with Email Attachments and Avoiding Social Engineering and Phishing Scams for more information.
  • Use trusted sources—such as legitimate, government websites—for up-to-date, fact-based information about COVID-19. You can also visit the City of Madison Coronavirus page for local COVID-19 updates.
  • Do not reveal personal or financial information in email, and do not respond to email solicitations for this information.
  • Verify a charity’s authenticity before making donations. Review the Federal Trade Commission’s page on Charity Scams for more information.
  • Review CISA Insights on Risk Management for COVID-19 for more information.
More Resources
  • Cybersecurity & Infrastructure Security Agency (CISA)
  • Federal Trade Commission – Consumer Information
  • Center for Internet Security (CIS)

Identifying Email Phishing Attempts

Cybercriminals use phishing tactics to lure users into clicking on malicious links, attachments, and filling out forms to access personal and financial information. Phishers will often impersonate an existing email address to fool users into trusting the sender. It's vital to verify email senders before interacting with any links or attachments. For example, verify the sender by carefully checking the "from" email address. Any misspellings or unusual domain names are a red flag for identifying phishing attempts.

Phishing attempt example.

External Email Banner

An external email banner is applied to all emails that are sent from external, non-City of Madison email addresses. This red banner will help City staff identify potentially malicious emails, links and attachments. The banner displays as shown in the screenshot below.
City of Madison external email banner

What to Do if You See this Banner

If the red external email banner appears on an email message in your inbox, follow these steps.

  1. Verify the email sender. Review the sender’s email address, do you recognize it?
  2. Hover over links and attachments before clicking. Review the potentially malicious links and attachments by hovering with your mouse to verify the link.
  3. If the email seems suspicious or you are unsure, forward the email to cybersecurity@cityofmadison.com and our Cybersecurity Team will review the message.

National Cybersecurity Awareness Month

Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about the importance of cybersecurity and to ensure that everyone has the resources they need to be safer and more secure online. NCSAM 2019 emphasizes personal accountability and stresses the importance of taking proactive steps to enhance cybersecurity at home and in the workplace. #BeCyberSmart

National Cybersecurity Awareness Month 2019 emphasizes "Own It. Secure It. Protect It."

Own IT. Secure IT. Protect IT.

Own IT.
  • Traveling Tips

  • Online Privacy

  • Social Media

  • Internet of Things

Secure IT.
  • Strong Password

  • MFA

  • Work Secure

  • Phishing

  • E-commerce

Protect IT.
  • Social Media Bots

  • Be Secure

  • Theft & Scams

  • Your Digital Home

Information Technology

  • HelpDesk
    • Equipment Reservations
    • Windows 10
  • Cybersecurity
  • Records Management
    • Custodians & Coordinators
    • Electronic Records Management (ERM)
    • Policies & Governance
    • Public Records Notices & Fees
    • Records Retention & Disposition
    • Resources
    • State Records Center
  • Price Quotes
  • Authorized Contacts
  • Dell Employee Purchase Program
  • Training & Support
    • Best Practices
      • Printing
    • Conference Rooms
    • Email
      • Proofpoint Targeted Protection
      • Proofpoint User Digest
    • File Sharing
    • IT Monthly Newsletters
    • Marketing Tools
      • Text Format Guide
      • Web Tip Sheets
    • Phones
    • Printers
    • Security Updates
    • Software
    • Telework Toolkit
    • Video Conferencing
    • Virtual Board, Commission, & Committee Meetings
      • Type 1 Meetings
      • Type 2 Meetings
    • Virtual Neighborhood Meetings
    • Virtual Private Network (VPN)
  • Policies & APMs
    • New Software Request
    • Recording Virtual Meetings & Events
  • About
    • Database Applications Team
    • Geographic Information System (GIS) Team
    • HelpDesk
    • Media Team
    • Network Administration and Communications
    • Web Team
  • IT Hardware Purchase Request
  • Project Request
  • Surveillance Technology Request
Need Help? Contact us if you're having trouble finding a resource on EmployeeNet.

EmployeeNet

City-County Building
210 Martin Luther King Jr. Blvd
Madison, WI 53703
  • Employee Directory
  • Phone Number Cheat Sheet
  • Dane County Employee Directory
  • Wisconsin Employee Directory
  • City Alders
  • HelpDesk
  • WI Relay Service

Most Requested

  • Administrative Procedure Memoranda
  • City Logo
  • Common Council Items Submittal
  • Government Resource Guide
  • Internal City Committee Center
  • Printing Services
  • Public Works Contracts Process
  • Records Management
  • Reserve a City Car
  • SharePoint Calendars

Agency Intranets

  • Civil Rights
  • Clerk's Office
  • Common Council
  • Emergency Management
  • Finance
  • Information Technology
  • Police
  • Public Health Madison & Dane County
  • Water Utility

Accounts

  • Crystal Reports
  • Email: Outlook Web Access
  • Employee Self Service
  • Sharepoint Collaborative Sites
City of Madison, Wisconsin logo, copyright City of Madison

Our Madison – Inclusive, Innovative, & Thriving

Copyright © 1995 - 2021 City of Madison, WI
  • Contact Webmaster
  • Accessibility
  • Web Policies
2019 Winner of the Digital Cities Survey by the Center for Digital Government