To request a photo ID, please contact Human Resources at (608) 266-4615 or to schedule an appointment. Human Resources will attempt to accommodate drop-in requests for photo IDs as staffing levels and resource availability allow.

If you have not previously received a City of Madison photo ID, or you are replacing a worn or outdated ID, there is no cost, and the old ID must be relinquished. If you are replacing a lost ID or you do not relinquish your old ID, there is a $10 replacement cost for the new ID.