Document Services

Canva Project Notice:

We CANNOT edit your Canva projects.

We encourage all City staff to utilize our skills and design programs to create customized and cohesive flyers, brochures, and documents. With the Adobe Creative Suite, we can create projects of any size and ensure that City standards are being upheld.

If you have chosen to create your project in Canva, we cannot edit any aspect of your project, including: resizing, reformatting, or altering images within the file.

If Canva is not meeting your needs and you would like us to assist, you will need to send us all your source materials: text, pictures, size requirements, etc. We will need to recreate your project from scratch in our graphic design programs so please adjust your project completion deadline accordingly.

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Work We Do

Business Cards
Brochures, Flyers, Newsletters, Advertising (digital and print)
Graphics
Organizational Charts, Flowcharts
Reports
Spreadsheets
Letters, Memos (single or mass mailings)

The standard word processing, spreadsheet and presentation applications included in the Microsoft Suite are used whenever possible. We do work with many other packages in order to provide you with a quality product. If you are curious as to our capabilities, send us an email with your questions or thoughts and we'd be happy to discuss the options. We will work with you to achieve the desired results for any project.

Marketing Material and Graphic Design

Bring your flyer, brochure, or social media post ideas to us! With the full Adobe Creative Suite at our fingertips, we can bring your vision to life and ensure that all products are inline with City style guides and branding. We work closely with Dane County Printing to ensure all materials that will be printed are in the proper size and format to optimize visual appeal.

Samples:

Alternative Formats

In order to provide the City the flexibility of alternative formats, we are able to print to a Braille embosser through software that converts documents into the Braille language.

Submit a Request

Request Form

Submit a request to Document Services(link is external). You will receive an email confirmation.

Email

If you wish to email your request to Document Services, please include:

Deadline (date and time)
Agency
Phone Number
Additional Instructions: file names, websites, special formatting

Business Cards

To order business cards, follow the steps below:

Fill out the Business Card Information form.
Submit the form to Document Services either through Email or the online form(link is external).
A proof (PDF format) will be sent back for review and any additional edits.
Once the business card is finalized, you can submit your request to Dane County Printing & Services (DCPS) with the PDF through their online request portal(link is external).

Printing

Document Services does NOT provide printing. Once you receive your finalized files from us, printing of your product can be requested through Dane County Printing & Services.

Accessibility

Document Services will continue to operate within their current scope of work. They will not be a resource to use solely for the purpose of adhering to accessibility guidelines. For example, do not send them a document you have created on your own and request them to make it accessible or check the current accessibility of the document.

Document Services has no additional training or expertise in ADA compliance. They are participating in the trainings alongside the rest of City staff. As we all move forward with trainings, Document Services will incorporate the accessibility formatting into the requests they receive and products they deliver.

Whether created in your department or by Document Services, it is the responsibility of each individual agency to own the documents they share. Agencies will need to perform their own accessibility check on any document or file to ensure compliance.

For guidance, you can reference the IT Website Accessibility: Documents & PDFs resource.