Learning and Development
Learning + Development (L+D) is one of the three service areas of the Organizational Development Unit in Human Resources.
We design and deliver learning experiences that are equitable, learner-centered, and effective. Our primary audience is City of Madison employees, but our reach goes far beyond - impacting the greater Madison community. We reach these broad audiences by facilitating high-quality courses, which in turn improve the quality of our services for the common good of our residents and visitors.
Equitable
- Consider who our efforts benefit or burden.
- Consider our impact on marginalized groups.
- Provide resources which use inclusive, plain language.
Learner-Centered
- Ensure our efforts are addressing needs of all employees.
- Ensure we are providing more gain than pain.
- Involve partner feedback throughout the development processes.
Effective
- Provide the tools people need to be successful.
- Identify and communicate clear goals.
- Create content that meets learners where they are.
- Considering the flexibility and needs of in-office vs. field staff.