Course Catalog

Learn how to engage participants by fostering inclusive and accessible Teams and Zoom meetings.

Learn more legal obligations under the Americans with Disabilities Act and remove access barriers in programs, services, and activities. 

Take a deeper look into emotional intelligence and how stress can dysregulate us and its impacts in interpersonal relationships. 

Grow self-awareness being able to identify if you are being impacted by compassion fatigue or burnout, and strategies to combat them.

Increase your self-awareness regarding our common styles to approaching and navigating conflict.

Learn basic digital accessibility principles and how-to guidance for making digital documents accessible.

This session is a hands-on, in-person training that walks you through the new Employee Check-In process. You’ll learn tools and tips for having productive and fulfilling conversations with your supervisor or team leader.

This course will provide a background on FMLA, eligibility information, how FMLA is used, and Supervisor responsibilities.

In this course, we'll define what is confidential information, discuss the legalities of confidentiality, and outline best practices.

Explore substance use, coping strategies, and applying Trauma Informed Care principles to foster supportive environments.

Gain the knowledge base needed to conduct investigations with a focus on the investigative interview.

Enhance your decision-making skills as a leader with our interactive course which focuses on building empathy, planning, and effectively engaging people for successful and impactful outcomes.

Learn how to cultivate a more effective, supportive, and healthy workplace.

Learn trauma-informed performance management with practical tools for coaching, feedback, and handling underperformance - while supporting employee growth and success.

This course provides an overview of the policy and process for drug and alcohol testing at the City of Madison.

Understand your role as a Mandatory Reporter in creating a harassment- and discrimination-free environment at the City of Madison.

Unpack ableism from its roots as we learn (and unlearn) how Disabled people throughout history have fought to overcome oppressive frameworks and inform their own sense of identity.

​​Elevate your leadership with ‘Next Level Leadership,' a course that expands your toolkit, shifts mindsets, and readies you to lead at the next level.​

Learn how disability, pregnancy, and religious accommodations processes work at the City, and practice working through interactive case studies.​

Take your communication beyond compliance by incorporating plain language into your writing.

In this workshop, participants will level-up their plain language writing skills in real time.

Known as APM 3-5, the City's Prohibited Harassment & Discrimination Policy covers expectations for creating a discrimination-free workplace.

Designed for those 1-5 years from retirement, this series is hosted by HR and presented by ETF, HR staff, Precision Retirement Group, Capital Group, Mission Square, and EAP.

Learn how to treat people who use service and support animals with dignity and respect while complying with the law.

Learn about suicide warning signs, protective and risk factors, how to have a conversation about this topic in ways that minimize potential for harm, and how to apply the learning within a workplace setting.

​​Come align with City values, assess team development, strengthen the employee experience, and access ongoing resources for effective leadership, supervision, and management.

An engaging session on strengthening emotional intelligence to enhance wellbeing, communication, and collaboration for a healthier, more connected workplace culture.

​​Elevate your leadership at any level by fostering self-reflection, balance, confidence, and humility for impactful and effective leadership, of self and others.

This Learning Lab is designed as a drop-in space for City employees to receive personalized support to remove technology-related access barriers.