Course Catalog

  • Learn how to recognize on-the-job indicators of substance abuse and what constitutes reasonable suspicion and next steps.

    Upcoming Dates

    • Wednesday, May 15, 2024
      9:00am – 10:30am
      Virtual
  • Join us for a combined training of Active Assailant and Stop the Bleed and become better prepared for an emergency situation.

    Upcoming Dates

    • Wednesday, May 1, 2024
      9:00am – 12:00pm
      Madison Municipal Building, Room 215
    • Thursday, August 29, 2024
      8:00am – 11:00am
      Madison Municipal Building, Room 215
  • Enhance your ability to foster inclusivity, build trust, and become an effective ally in your personal and professional life.

    Upcoming Dates

    • Tuesday, September 10, 2024
      9:00am – 11:00am
      Virtual
    • Wednesday, November 20, 2024
      9:00am – 11:00am
      Virtual
  • Please note, this course is hosted by the City of Madison Police Department. This course page serves as an additional channel for folks within the City to learn about and register for this offering that's separate from the typical Human Resources -…

    Upcoming Dates

    • Wednesday, November 6, 2024
      6:00pm – 8:00pm
      Madison Police Department Training Center
  • You’ll learn the basics of verbal de-escalation to give you confidence when dealing with difficult people.

    Upcoming Dates

    • Wednesday, June 5, 2024
      2:00pm – 4:00pm
      Madison Municipal Building, Room 215
    • Tuesday, September 10, 2024
      1:00pm – 3:00pm
      Madison Municipal Building, Room 215
  • Build awareness on how bias, both explicit and implicit, can impact hiring decisions.

    Upcoming Dates

    • Thursday, October 10, 2024
      9:30am – 11:30am
      Virtual
  • We'll discuss LGBTQ+ inclusion, how to create welcoming environments, discuss institutional inequity, and how to create systemic change.

    Upcoming Dates

    • Friday, July 19, 2024
      9:00am – 11:00am
      Virtual
    • Wednesday, October 23, 2024
      9:00am – 11:00am
      Virtual
  • Family Medical Leave can be a topic that even the most adept supervisor struggles with. This course will provide a background on FMLA, eligibility information, how FMLA is used, and Supervisor responsibilities.Presented by: Brittney Hayes and Tory…

    Upcoming Dates

    • Tuesday, May 14, 2024
      9:00am – 10:30am
      Virtual
    • Tuesday, November 12, 2024
      1:00pm – 2:30pm
      Virtual
  • In this course, you will learn specific strategies in using language that’s inclusive and respectful of people of all genders.

    Upcoming Dates

    • Tuesday, June 11, 2024
      1:00pm – 3:00pm
      Virtual
    • Thursday, September 12, 2024
      9:00am – 11:00am
      Virtual
    • Tuesday, October 22, 2024
      1:00pm – 3:00pm
      Virtual
  • This two-part series will help you move from fear to finesse when giving and receiving feedback. This course page is for Part 1 registration.

    Upcoming Dates

    • Thursday, July 11, 2024
      9:00am – 11:00am
      Virtual
    • Wednesday, August 14, 2024
      2:00pm – 4:00pm
      Virtual
    • Tuesday, December 10, 2024
      9:00am – 11:00am
      Virtual
  • This two-part series will help you move from fear to finesse when giving and receiving feedback. This course page is for Part 2 registration.

    Upcoming Dates

    • Thursday, July 25, 2024
      9:00am – 11:00am
      Virtual
    • Wednesday, August 28, 2024
      2:00pm – 4:00pm
      Virtual
    • Thursday, December 19, 2024
      9:00am – 11:00am
      Virtual
  • In this course, we'll define what is confidential information, discuss the legalities of confidentiality, and outline best practices.

    Upcoming Dates

    • Wednesday, June 12, 2024
      1:00pm – 3:00pm
      Virtual
    • Wednesday, December 11, 2024
      10:00am – 12:00pm
      Virtual
  • Join our Human Resources team as they share best practices for talent planning, writing clear position descriptions, and moving through the hiring and recruitment process.

    Upcoming Dates

    • Tuesday, October 8, 2024
      9:30am – 11:30am
      Virtual
  • Public sector investigations can present unique challenges. This course provides managers and supervisors with the knowledge base needed to conduct investigations with a focus on the investigative interview. We will use scenario-based discussions,…

    Upcoming Dates

    • Tuesday, July 16, 2024
      9:00am – 11:00am
      Virtual
    • Monday, October 14, 2024
      1:30pm – 3:30pm
      Virtual
  • Learn practical tools to plan and run better meetings.

    Upcoming Dates

    • Tuesday, October 15, 2024
      8:30am – 10:00am
      Virtual
  • Enhance your decision-making skills as a leader with our interactive course which focuses on building empathy, planning, and effectively engaging people for successful and impactful outcomes.

    Upcoming Dates

    • Thursday, May 23, 2024
      2:00pm – 4:00pm
      Virtual
    • Tuesday, September 17, 2024
      9:00am – 11:00am
      Virtual
    • Thursday, November 14, 2024
      10:00am – 12:00pm
      Virtual
  • The Zoom language interpretation feature is complex and requires a lot of steps before and during a meeting to operate successfully. During this training, we’ll go over how to:Add simultaneous and sign language interpretation to specific…

    Upcoming Dates

    • Wednesday, June 26, 2024
      10:00am – 11:00am
      Virtual
    • Wednesday, September 25, 2024
      1:00pm – 2:00pm
      Virtual
    • Wednesday, December 18, 2024
      10:00am – 11:00am
      Virtual
  • Managing performance can be one of the most difficult aspects of supervision. It relies on us to tap into our:Interpersonal SkillsKnowledge about Learning StylesAnd to Balance that with our own Technical Competency.We want our employees to feel…

    Upcoming Dates

    • Tuesday, August 6, 2024
      1:00pm – 2:30pm
      Virtual
    • Monday, December 2, 2024
      10:30am – 12:00pm
      Virtual
  • This course is for Supervisors/Managers to better understand the drug and alcohol testing process, how to spot issues and address concerns.

    Upcoming Dates

    • Thursday, September 19, 2024
      1:00pm – 2:30pm
      Virtual
  • Understand your role as a Mandatory Reporter in creating a harassment- and discrimination-free environment at the City of Madison.

    Upcoming Dates

    • Thursday, June 20, 2024
      9:00am – 11:00am
      Virtual
    • Thursday, August 22, 2024
      9:00am – 11:00am
      Virtual
    • Thursday, October 17, 2024
      1:00pm – 3:00pm
      Virtual
    • Thursday, December 12, 2024
      9:00am – 11:00am
      Virtual
  • This is a two-part training for committee staff, provided by Information Technology. Learn how to manage meetings in the Meeting Schedule, and facilitate virtual committee meetings.

    Upcoming Dates

    • Wednesday, May 8, 2024
      1:00pm – 3:00pm
      Virtual
    • Wednesday, June 12, 2024
      1:00pm – 3:00pm
      Virtual
    • Wednesday, July 10, 2024
      1:00pm – 3:00pm
      Virtual
    • Wednesday, August 14, 2024
      1:00pm – 3:00pm
      Virtual
    • Wednesday, September 11, 2024
      1:00pm – 3:00pm
      Virtual

    View all upcoming course dates »

  • Build your supervisory knowledge about accommodations and learn creative ways to make your workplace more inclusive.

    Upcoming Dates

    • Tuesday, May 7, 2024
      10:00am – 12:00pm
      Virtual
    • Tuesday, November 5, 2024
      1:00pm – 3:00pm
      Virtual
  • Take your communication beyond compliance by incorporating plain language into your writing.

    Upcoming Dates

    • Wednesday, June 12, 2024
      9:00am – 10:30am
      Virtual
    • Thursday, November 21, 2024
      1:00pm – 2:30pm
      Virtual
  • Known as APM 3-5, the City's Prohibited Harassment & Discrimination Policy covers expectations for creating a discrimination-free workplace.

    Upcoming Dates

    • Thursday, May 9, 2024
      1:00pm – 3:00pm
      Virtual
    • Thursday, May 23, 2024
      9:00am – 11:00am
      Virtual
    • Thursday, June 6, 2024
      9:00am – 11:00am
      Virtual
    • Thursday, July 11, 2024
      1:00pm – 3:00pm
      Virtual
    • Thursday, July 25, 2024
      1:00pm – 3:00pm
      Virtual

    View all upcoming course dates »

  • Join us to learn more about critical incidents, how they present in the workplace, normal reactions your employees may experience, and your role as a supervisor.

    Upcoming Dates

    • Thursday, October 17, 2024
      9:00am – 10:30am
      Virtual
  • Designed for those 1-5 years from retirement, this series is hosted by HR and presented by ETF, HR staff, Precision Retirement Group, Capital Group, Mission Square, and EAP.

    Upcoming Dates

    • Tuesday, June 4, 2024
      9:00am – 11:30am
      Virtual
  • Learn how to use color, design, and storytelling to make graphs that stand out.

    Upcoming Dates

    • Tuesday, May 21, 2024
      10:00am – 11:00am
      Virtual
  • Explore components of mental health and will practice skills to assist with emotional regulation and balance.

    Upcoming Dates

    • Thursday, June 13, 2024
      10:00am – 11:30am
      Virtual
  • Learn about suicide warning signs, protective and risk factors, how to have a conversation about this topic in ways that minimize potential for harm, and how to apply the learning within a workplace setting.

    Upcoming Dates

    • Wednesday, August 14, 2024
      10:00am – 11:30am
      Virtual
  • Set yourself up for success by aligning your actions with organizational values, analyzing your team using the STARS framework, get connected with resources, and foster situational mindfulness for impactful and supportive management.

    Upcoming Dates

    • Wednesday, June 5, 2024
      10:00am – 11:30am
      Virtual
    • Wednesday, August 7, 2024
      2:00pm – 3:30pm
      Virtual
    • Wednesday, October 2, 2024
      10:00am – 11:30am
      Virtual
  • This course is for supervisors who want to learn how to better support your LGBTQ+ staff. In this course you'll review:Tips and insights into how to foster an inclusive work environmentYour responsibilities as a supervisor to your LGBTQ+…

    Upcoming Dates

    • Tuesday, April 30, 2024
      1:00pm – 2:30pm
      Virtual
    • Friday, July 26, 2024
      9:00am – 10:30am
      Virtual
    • Wednesday, October 30, 2024
      9:00am – 10:30am
      Virtual
  • Join The Collective, a collaborative space for knowledge sharing, skill-building, and connecting with leaders across the organization.

    Upcoming Dates

    • Thursday, July 18, 2024
      3:00pm – 4:00pm
      Virtual
    • Thursday, September 5, 2024
      10:00am – 11:00am
      Virtual
    • Thursday, November 7, 2024
      11:00am – 12:00pm
      Virtual
  • Join us for a deep dive into what it means to live trauma-informed. We will explore the impact of trauma on a personal level and how it shows up in the workplace. We will provide you with skills to navigate this in the workplace by learning more…

    Upcoming Dates

    • Wednesday, September 11, 2024
      9:00am – 10:30am
      Virtual
  • Do you have a check-in with your employee or supervisor coming up, and want to get a good overview on how the process works? Join us!

    Upcoming Dates

    • Tuesday, May 7, 2024
      2:00pm – 3:30pm
      Madison Municipal Building, Room 215
    • Tuesday, October 22, 2024
      9:00am – 10:30am
      Madison Municipal Building, Room 215
  • This practical workshop empowers leaders to apply VBL principles effectively through interactive exercises and role-playing.

    Upcoming Dates

    • Thursday, May 16, 2024
      9:00am – 10:30am
      Virtual
    • Thursday, June 20, 2024
      2:00pm – 3:30pm
      Virtual
    • Tuesday, August 20, 2024
      9:00am – 10:30am
      Virtual
    • Wednesday, September 18, 2024
      2:00pm – 3:30pm
      Virtual
    • Wednesday, October 16, 2024
      9:00am – 10:30am
      Virtual

    View all upcoming course dates »

  • Elevate your leadership with our Values-Based Leadership course by fostering self-reflection, balance, confidence, and humility.

    Upcoming Dates

    • Thursday, May 9, 2024
      9:00am – 10:30am
      Virtual
    • Thursday, June 13, 2024
      2:00pm – 3:30pm
      Virtual
    • Tuesday, August 13, 2024
      9:00am – 10:30am
      Virtual
    • Wednesday, September 11, 2024
      2:00pm – 3:30pm
      Virtual
    • Wednesday, October 9, 2024
      9:00am – 10:30am
      Virtual

    View all upcoming course dates »

  • Elevate your leadership with 'You've Been Promoted,' a course that expands your toolkit, shifts mindsets, and readies you to lead at the next level.

    Upcoming Dates

    • Wednesday, June 26, 2024
      2:00pm – 4:00pm
      Virtual
    • Thursday, August 29, 2024
      2:00pm – 4:00pm
      Virtual
    • Thursday, October 24, 2024
      2:00pm – 4:00pm
      Virtual
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