Document Services

Bring your flyer, brochure, or social media post ideas to us! With the full Adobe Creative Suite at our fingertips, we can bring your vision to life and ensure that all products are inline with City style guides and branding. We work closely with Dane County Printing to ensure all materials that will be printed are in the proper size and format to optimize visual appeal.

Samples:

• EAP Newsletters
• Senior Center "The Messenger" Newsletter
• Office of the Independent Monitor Brochure(opens in a new window)

To order business cards, follow the steps below:

1. Fill out the Business Card Information form.
2. Submit the form to Document Services through Email.
3. A proof  (PDF format) will be sent back for review and any additional edits.
4. Once the business card is finalized, you can submit your request to Dane County Printing & Services (DCPS) with the PDF through their online request portal.

In order to provide the City the flexibility of alternative formats, we are able to print to a Braille embosser through software that converts documents into the Braille language.

Document Services will continue to operate within their current scope of work. They will not be a resource to use solely for the purpose of adhering to accessibility guidelines. For example, do not send them a document you have created on your own and request them to make it accessible or check the current accessibility of the document. 

Document Services has no additional training or expertise in ADA compliance and digital accessibility.

Whether created in your department or by Document Services, it is the responsibility of each individual agency to own the documents they share. Agencies will need to perform their own accessibility check on any document or file to ensure compliance.

Important Accessibility Reference Guides & Tools:

•  IT Knowledge Base: Accessible Documents & Forms.
• Canva products are not digitally accessible
• Digital Accessibility Project on Employeenet 

Document Accessibility Trainings

Document Accessibility Basics trainings are now available, as part of the overall Digital Accessibility Project. All staff who create publicly available digital documents should attend a training session. This training will improve access to City information and services for all residents and ensure the City meets recently updated ADA requirements.

Key reminders:

1. Given the decentralized nature of document sharing, there won’t be a single hub that makes City documents accessible. If a staff member creates a digital document the public uses for information about or access to City services, they will be responsible for ensuring its accessibility.
2. This training helps staff learn accessibility tools for Microsoft Word and PowerPoint. These principles also apply to Outlook and are a foundational part of creating accessible PDFs. We'll offer more advanced training for accessibility in programs like Adobe Acrobat Pro and Excel soon. 

We CANNOT edit your Canva projects.

We encourage all City staff to utilize our skills and design programs to create customized and cohesive flyers, brochures, and documents. With the Adobe Creative Suite, we can create projects of any size and ensure that City standards are being upheld.

If you have chosen to create your project in Canva, we cannot edit any aspect of your project, including: resizing, reformatting, or altering images within the file.

If Canva is not meeting your needs and you would like us to assist, you will need to send us all your source materials: text, pictures, size requirements, etc. We will need to recreate your project from scratch in our graphic design programs so please adjust your project completion deadline accordingly.

Note: PDF files from Canva projects are not ADA Accessible.

Canva is best used for single page/file graphics and flyers for print. Canva should not be used to create long form documents or reports as the final product will NOT meet ADA Digital Accessibility Standards.